Angela Breagan
Tanah Merah,Qld
Overview
21
21
years of professional experience
Work History
Funeral Arranger/Director
J G Lohrisch Funeral Directors
Beenleigh, QLD
10.2022 - Current
- Adhered to strict confidentiality guidelines to maintain privacy for families during their difficult time of loss.
- Collaborated with various vendors to ensure timely delivery of materials and services, resulting in smooth and seamless funeral events.
- Enhanced family satisfaction by providing compassionate and personalized funeral arrangement services.
- Troubleshot unforeseen issues that arose during funeral events, implementing swift solutions to maintain a respectful atmosphere without interrupting proceedings.
- Educated clients on available options regarding burial or cremation services based on cultural traditions or personal preferences while maintaining compliance with industry regulations.
Secretary to ear nose throat surgeon
Greenslopes ENT
Greenslopes, QLD
07.2020 - 10.2022
- General reception duties
- Typing of medical letters
- Surgical bookings
- Generating surgical quotes
- Medicare and private health fund payments
- Banking
- Answering of phones
- Tending to referrals
- Patient triage
- Data entry.
Senior administration/reception role
QLD X-RAY (Greenslopes hospital)
10.2009 - 07.2020
- All reception duties
- Booking of all appointments, including minor procedures and liaising with doctors and nursing staff
- Assisting with procedures and patients when required
- Management and training of staff
- Accounts
- Medicare claiming
- Senior typist using Dictaphone
- There banking
- Hospital admissions.
Front Reception Supervisor/ Practice manager
Dennis Road Medical Centre/Molesafe Skin Clinic
03.2008 - 10.2009
- General Reception Duties, overseeing of staff duties, liaise with doctors, set appointments for doctors, staff wages, rostering, Medicare Claiming, banking, restocking of doctors rooms and surgery rooms, ordering of equipment, successfully saw the surgery through accreditation; met all standards, handling staff, patient and doctor disputes, assisting the practice nurse when required, settling of private accounts and Medicare payments for patients, booking lunches with reps and assisting doctors with their schedules
- Sending monthly reminders to patients for recalls and skin checks
- Assisting doctors, when necessary with procedures.
Receptionist
Woodridge Medical Centre
11.2007 - 03.2008
- General Reception Duties, greeting patients, records and data entry etc
- Compiling letters and recalls to patients
- Appointment making, answering of telephone, assisting nurses, transmittal of Medicare claims, private accounts, assisting the doctors at request.
Assistant nurse
Janolma Nursing Home
04.2006 - 11.2007
- Assisted nurses with the daily duties, provided personal care services, as the administrating of medications, feeding and providing patients with comfort and reassurance
- Greif and counselling and guidance.
Personal Care Supervisor, in home carer
Leeding Care
10.2005 - 04.2006
- Provided Personal care to clients, in their homes on a daily basis, to relieve and provide respite for families.
Casual support worker specialising in home care services
Flexicare Inc
06.2004 - 10.2005
- Providing services to the aged and people with disabilities, in their homes, to aid in making their lives comfortable and to gain independence.
Casual Support worker
Multicap Inc
09.2003 - 06.2004
- Provided personal support and care to clients with multiple disabilities.
Education
Year 12 -
Alexandra Hills State High School
Alexandra Hills, QLDCertificate IV - Aged Care / Disability Services
TAFE Queensland
Loganlea, QLD03.2006
Skills
- I work well within a team environment, and on an independent basis
- Computer literate proficient in Medical Director, Best Practice, Compudoc 7, Ris Genie and Medilink programmes
- I am an accurate typist and proficient in Dictaphone typing
- I have Excellent communication skills-specialising in people with challenging behaviours and personalities
- I can adapt to different working environments very easily
- Excellent interpersonal skills
- I am able to handle heavy workloads and meets deadlines easily
- Punctual
- Confident
- Well groomed
- Flexible in thinking, ideas and approach to work
- Well developed time management skills
Educationandqualifications
- 2012-Medical terminology and typist course.
- 2009-First Aid Certificate-refresher
- 2007-Medical Reception certificate (through QXR)
- 2006-Certificate 3 in Aged Care
- 2003-Certificate 3 in Disability studies
- 2003-Senior First Aid Certificate
- 1991-Higher school certificate-Alexandra Hills State High School.
Personal Information
Date of Birth: 11/04/74
References
- Michelle Tappenden, Practice manager, QLD X-ray Bayside Practice, 0407 777 671
- Troy Dobell-Wakerly, Head of the MRI dept, QLD X-ray Greenslopes Private Hospital, 3421 0444
- Stacey Sharp, Practice manager, QLD X-ray Greenslopes Private Hospital, 0414 384 329
Timeline
Funeral Arranger/Director
J G Lohrisch Funeral Directors
10.2022 - Current
Secretary to ear nose throat surgeon
Greenslopes ENT
07.2020 - 10.2022
Senior administration/reception role
QLD X-RAY (Greenslopes hospital)
10.2009 - 07.2020
Front Reception Supervisor/ Practice manager
Dennis Road Medical Centre/Molesafe Skin Clinic
03.2008 - 10.2009
Receptionist
Woodridge Medical Centre
11.2007 - 03.2008
Assistant nurse
Janolma Nursing Home
04.2006 - 11.2007
Personal Care Supervisor, in home carer
Leeding Care
10.2005 - 04.2006
Casual support worker specialising in home care services
Flexicare Inc
06.2004 - 10.2005
Casual Support worker
Multicap Inc
09.2003 - 06.2004
Year 12 -
Alexandra Hills State High School
Certificate IV - Aged Care / Disability Services
TAFE Queensland