Summary
Overview
Work History
Education
Skills
Affiliations
Personalization
Timeline
Generic

Angela Burton

Park Avenue, QLD, 4701,QLD

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

25
25
years of professional experience

Work History

Casual Stockfeed

Capricorn Stockfeeds
Rockhampton, QLD
04.2024 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Customer Service Cashier

McDonalds
Rockhampton, QLD
03.2000 - 02.2001
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Resolved customer complaints in a professional manner.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.

Night Stocker

BigW
Rockhampton, QLD
07.1999 - 01.2000
  • Received and unpacked deliveries of store merchandise.
  • Organized stockroom shelves according to product type.
  • Restocked shelves with merchandise from back room storage area.
  • Maintained cleanliness of work areas throughout shift.
  • Verified that all incoming shipments were free from damage or defects.
  • Stored merchandise in designated areas within the store or warehouse facility.
  • Rotated stock regularly to ensure freshness of items on display.
  • Informed management of any discrepancies between actual inventory and records on hand.
  • Identified damaged goods and reported them to supervisor for return.
  • Provided customer service assistance when needed during late night hours.
  • Ensured that aisles were neat, tidy, and properly stocked at all times.
  • Replenished supplies of bags, boxes, and other necessary materials as needed.
  • Updated pricing and sales signs to promote merchandise.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Education

High School Diploma -

Marybrough Christian College of Distamce Education
Rockhampton, QLD
11-1999

Some College (No Degree) - Certificate 3 in Business And Office Admin

Tafe
Rockhampton, QLD

Skills

  • Time Management
  • Problem-Solving
  • Organizational Skills
  • Conflict Resolution
  • Microsoft Office
  • Microsoft Word
  • Flexible and Adaptable

Affiliations

  • Horse Riding
  • Camping
  • Fishing
  • 4wding

Personalization

  • Stay at home mum, Returning to work.
  • Am self sufficient, as I love to fix my own 4WD
  • Have gained many skills by being a mother to 8 children eldest being 20
  • can cook, clean, organize, schedule, meet deadlines, also homeschooled all 8 children, which also comes with a range of acquired skills.

Timeline

Casual Stockfeed

Capricorn Stockfeeds
04.2024 - Current

Customer Service Cashier

McDonalds
03.2000 - 02.2001

Night Stocker

BigW
07.1999 - 01.2000

High School Diploma -

Marybrough Christian College of Distamce Education

Some College (No Degree) - Certificate 3 in Business And Office Admin

Tafe

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Angela Burton