Angela Cashill
10 Dunluce Street, Parkhurst,QLD
Summary
I am motivated, enthusiastic and like to ensure that I get my jobs done in a timely manner and remain calm under pressure. I am a very friendly person and I work well in a team environment and also on my own as necessitated by the needs of the business. I have over 19 years in the hospitality and customer service industry. My skills include excellent customer service, cash handling, stocktake, POS system operations and basic computer skills.
Overview
17
17
years of professional experience
Work History
Tuckshop Assistant
Frenchville State School Tuckshop
10.2022 - Current
- Providing assistance in food preparation in the tuckshop under the direction of the tuckshop convenor
- Check and record deliveries
- Check temperatures of food
- Customer service
- Contribute to the review of new food products and assist in the implementation of any special tuckshop project
- Count, rotate and store stock
- Basic cleaning duties
- Cash handling
- Assist volunteers when required
- Acting manager while convenor is away
Supervisor/Food and Beverage Attendant
Lonestar Rib House
06.2020 - 06.2023
- Managing front of house
- Customer service
- Greeting and seating customers
- Taking orders
- Running food and drinks
- Making and preparing drinks/cocktails
- Training new staff
- Supervising staff
- Delegating tasks to staff members
- Cash handling
- Operating POS systems
- Operating EFTPOS machines
- Taking reservation bookings
- Opening and closing procedures
- Rotating stock and ordering stock for bar
Duty Manager/Bar and Gaming Attendant
North Rockhampton Bowls Club
02.2007 - 04.2018
- Customer service
- Staff training
- Functions and events setup
- Stocktakes
- Cash handling
- Answering telephones
- Taking bookings for functions and bistro
- Serving food and drinks
- Operating POS systems
- Opening and closing procedures
- KENO sales
- Pokie machine payouts
- Front of house duties including waiting tables, setting tables, polishing glasses and cutlery, preparing tea and coffee stations
- Creating and managing Facebook page and Facebook events for the club
Education
Certificate IV - Hospitality Operations
P.A.G.E Institute
Brisbane, QLD09.2020
High School Diploma -
North Rockhampton State High School
Rockhampton North, QLD11.2003
Skills
Excellent customer service skills
Managing a busy restaurant
Money handling
Stocktake
Staff training
Use of POS systems
Basic computer skills
Additional Information
KEY ATTRIBUTES
Reliable, team player, hard worker, creative, determined, good listener, easy going, consistent, trustworthy, responsible, dependable, kind.
CERTIFICATES AND LICENCES
Working with children (Blue card)
Responsible service of alcohol certificate
Responsible gaming certificate
Open drivers licence class 'C'
All about allergens for schools certificate
Safe food handling certificate
REFEREES
Laura Ridley
Tuckshop convenor
Frenchville State School tuckshop
Phone - 0411822694
Jamie Tobane
Previous work colleague at Lonestar Rib House
Phone - 0498285539
Timeline
Tuckshop Assistant
Frenchville State School Tuckshop
10.2022 - Current
Supervisor/Food and Beverage Attendant
Lonestar Rib House
06.2020 - 06.2023
Duty Manager/Bar and Gaming Attendant
North Rockhampton Bowls Club
02.2007 - 04.2018
Certificate IV - Hospitality Operations
P.A.G.E Institute
High School Diploma -
North Rockhampton State High School
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