Summary
Overview
Work History
Education
Skills
Certification
Awards
Interests
Timeline
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Angela Chanpheng

Angela Chanpheng

Slacks Creek

Summary

Strong background in the retail, pharmacy, hospitality and audiology industry. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Audiology Assistant

Bay Audio
10.2024 - 03.2025
  • Used medical computer-based patient record system to input daily statistics and place orders and book appointments.
  • Collaborated with primary care physicians and otolaryngologists to initiate mutually beneficial referral programs.
  • Conducted presentations regarding various hearing and balance topics to increase community awareness and education on importance of hearing conservation and health.
  • Administered and interpreted electrophysiological testing for customers to determine hearing levels.
  • Proven ability to learn quickly and adapt to new situations.

Waitperson

Arialas
03.2024 - 10.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Pharmacy Assistant

Chemist Warehouse
03.2022 - 03.2024
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Received incoming supplies and stocked in correct locations.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Assisted customers in selecting over-the-counter medications and health care products.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Verified patient information to correctly dispense medications.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.

Retail Sales Associate

Kmart
10.2021 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Bachelor's of Science And Business - Clinical Laboratory Science + Political Science/IR

Griffith University
QLD
01-2027

High School Diploma -

Mabel Park State High School
Slacks Creek, QLD
01-2023

Skills

  • Customer service excellence
  • Ordering and stocking
  • Sales transactions
  • Team collaboration
  • Prescription verification
  • Labelling prescriptions
  • Hearing aid programming
  • Patient counselling
  • Hostess support
  • Dining crew workflow optimization
  • POS system operation
  • Supporting pharmacy operations

Certification

- Certificate III in Business

- Certificate II in Health Support Services

- Pharmacy and Pharmacist Only Medicines (S2/S3) competency unit

Awards

- 2023 Anamalia Taufa Bursary - A Griffith University scholarship given in honour of a beautiful young woman unfortunately gone too soon. Awarded to those who are following in her footsteps and embody her values.


- 2024 Careers Achievers Program Scholarship - A Griffith Scholarship awarded to students to help them achieve their dreams.


- 2025 Brighter Futures Scholarship - A Griffith University Scholarship awarded to academically thriving students who have experienced unfortunate situations.

Interests

- Beauty and skincare

- Mental wellbeing and selfcare

- Gym and engaging in athletic activities

Timeline

Audiology Assistant

Bay Audio
10.2024 - 03.2025

Waitperson

Arialas
03.2024 - 10.2024

Pharmacy Assistant

Chemist Warehouse
03.2022 - 03.2024

Retail Sales Associate

Kmart
10.2021 - 03.2022

Bachelor's of Science And Business - Clinical Laboratory Science + Political Science/IR

Griffith University

High School Diploma -

Mabel Park State High School
Angela Chanpheng