Angela Crawford
Yanchep
Summary
Results-oriented Nurse Practitioner with a proven track record of exceeding targets and driving success in fast-paced environments. Strategic thinker with hands-on experience delivering impactful solutions to enhance organizational performance. Experienced leader eager to pivot into new fields as career evolves. Seeking opportunity to showcase skills and professionalism and exceed company expectations of deliverables.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Nurse Practitioner
Baseline
Perth, WA
11.2024 - Current
- Works in consultation with the client to implement and review services delivered, wellness programs, mental health programs and other health offerings in line with government awareness strategies.
- Analysis and reporting of medical services data, presentations to clinic, trends and rationale for anomalies.
- Solution focused leader who works in consultation with the staff to ensure success of the service.
- Quality improvement process, planning, implementation, review refine and report.
- Financial processes for billing and recouping costs on behalf of client for clinical services rendered onsite.
- Policy writing for clinical practice that is evidence based, reviewed and implementation of these with the clinicians
- Participating in medication and documentation audits, outcomes and implementation of measures
- Policy reviews and reform for Work Health and Safety compliance with the Occupational Health and Hygiene Coordinator
- Proficient computer skills in Microsoft office suites .
- Ability to work autonomously, within a team and as a leader working with regular deadlines.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Tool Boxes for a range of topics
- Mental health first aide and advocacy for FIFO workers onsite with linkage to services in Perth
- Participated in quality improvement initiatives to promote safe and effective patient care within the organization.
- Advocated for patient rights and privacy, ensuring all team members adhered to strict confidentiality protocols.
- Risk management and patient care for patients experiencing acute mental health symptoms onsite
Nurse Practitioner
Pramana Medical Centre
Gosnells, WA
04.2024 - 06.2025
- Stakeholder engagement
- Patient management in Hepatitis C and B S100 prescriber
- Education staff including General Practitioners in the management of Hepatitis C and B
- Lead investigator for Point of Care screening and treatment of HCV in the community.
- Case management of Hepatitis Patients
- Conducted comprehensive patient assessments to determine health needs and develop appropriate care plans.
- Prescribed medications and monitored patient responses to treatment plans for optimal outcomes.
- Collaborated with multidisciplinary teams to ensure coordinated care and enhance patient recovery processes.
- Educated patients and families on disease management, prevention strategies, and lifestyle modifications.
- Implemented evidence-based practices to improve patient care quality and clinical outcomes.
- Mentored junior staff in advanced clinical skills, fostering professional development within the team.
- Led quality improvement initiatives that enhanced service delivery and increased patient satisfaction rates.
- Analyzed healthcare trends to inform strategic planning and adapt services to meet community needs.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Prescribed and managed pharmacological and non-pharmacological treatments to treat underlying causes and relieve symptoms.
- Provided medical services and care to patients with chronic and acute conditions.
- Discussed care plans with patients and explained test results and proper use of medications.
- Educated patients on disease prevention and management strategies, promoting healthier lifestyles.
- Collaborated with interdisciplinary team members to optimize patient care and streamline processes.
- Managed complex cases involving multiple co-morbidities through diligent monitoring of disease progression and proactive intervention strategies.
- Advocated for patients to ensure they received necessary resources and support from healthcare providers and insurance companies alike.
- Provided patient-centered care in variety of clinical settings.
- Managed complex mental health and addiction conditions including risk assessment, facilitating acute care with police, community services and hospital facilities.
- Co-ordinated mental health services in the community alongside patients to reduce revolving door admissions and crisis admissions.
Project Manager/ Nurse Practitioner
Sonic Health Care (Barrow Island)
08.2023 - 02.2024
- Financial stewardship of multimillion contract in the oil and gas industry for medical services
- Stakeholder engagement with the contract owner and the wider community, families, contractors, and government agencies.
- Worked in consultation with the client to implement and review services delivered, wellness programs, mental health programs and other health offerings in line with government awareness strategies.
- Analysis and reporting of medical services data, presentations to clinic, trends and rationale for anomalies.
- Solution focused leader who works in consultation with the staff to ensure success of the service.
- Quality improvement process, planning, implementation, review refine and reporting.
- Financial processes for billing and recouping costs on behalf of client for clinical services rendered onsite.
- Attendance of contract meetings as the contract manager with the client reporting on all areas of delivery from staffing to KPI
- Risk mitigation strategies developed in staff turnover, retention of good staff, and clinical risk.
- Recruitment of staff and engagement, retention and working relationships to maintain Clinician Resource.
- Human resource management of 16 + 9 sub-contractors
- Provide Professional development opportunities and encouragement to staff to undertake further training.
- Implementation, trial and review of IT solution for onsite clinicians to improve accessibility and workflows that reduce admin burden.
- Auditing clinics, poison permits and credentialed staff.
- Management of sub-contractors
- Policy reviews and reform for Work Health and Safety compliance
- Proficient computer skills in all Microsoft office suites
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated and managed third-party contracts related to project deliverables.
- Public speaking and delivering data representing outcomes of the service at a senior level as well as amongst workers and employees.
- Ability to work autonomously, within a team and as a leader working with regular deadlines.
- Cultivating high achieving teams of clinicians that work cohesively in knowledge sharing and learning opportunities with a transparent inclusive collaborative leadership style.
- Work Health and Safety legislative knowledge and implementation
- Investigate risk matrix incidents, formulate risk mitigation strategies, inform staff and evaluate strategies by analyzing date of further incidents, site-based skills and staff discussion.
Nurse Practitioner
Sonic Health Care
08.2022 - 08.2023
- Assessment, education, and treatment of patient that utilize onsite medical team.
- Responding to, and stabilizing critical patients for retrieval
- Assessment, diagnosis, and management of onsite workers
- Work related injuries and return to work management.
- Stock management and budget control of resources
- Clinical equipment QC checks, Emergency, airway and cannulation trolley checks
- Running In-service training with supervisors for mental health early identification of mental health concerns in workers
- Brief mental health education for new staff coming on to site, avenues for assistance and services available
- Mental health training delivered to Houston, India and Bhutan via online teaching developed and delivered by myself. Train the trainer implementation for others.
- Policy development and implementation and review of guidelines
- Audits of patient records, scheduled medication and drug and alcohol testing onsite
- Drug and alcohol testing of the work force
- Ambulance driving, checks and management.
- Working collaboratively with paramedics, doctor’s, physio, and registered nurses on the team
- Managing client expectations for onsite medical services working collaboratively to deliver health services
- Development of clinical manual for the construction project
- Women’s health and education for contraception, STI management and general checks and awareness
- Lodging incidents on the risk matrix incidents, formulate risk mitigation strategies, inform staff and assist Project Manager to evaluate strategies implemented.
Registered Nurse
360 Health (Street Doctor)
04.2022 - 08.2023
- Contribute as part of the Metropolitan Syphilis Outbreak Response Team (MSORT) with the Department of Health
- Assessment, education, and treatment of patient that utilize street doctor.
- Registered nurse support of Endocrinology and cardiology specialist clinics on the truck
- Vaccinations of adults.
- Quality improvement projects in the management of stock for the street services
- Transitional for NP led clinics to expand services and policy and procedure planning for funding applications to support the expansion of services.
- Driving the street doctor truck to locations of high need
- Utilizing Best practice patient management system for recording of patient records
- Collaboration of other community services, not for profit services, volunteers for the holistic care of patients
- Drug and alcohol interventions and referral for the clients that attend the service.
- Linking youth into community mental health and housing services
- Mental health management plans from youth to older adult in the community
- Educating and assisting GP’s that were not confident in the treatment of Hepatitis C in the community, giving guidance on the initial work up and medication choices, interactions with other medication and follow up requirements.
Registered Nurse Emergency Department
Ramsay Healthcare (Casual)
01.2022 - 12.2022
- Working within a Multi-disciplinary team
- Assessment and management of patients attending the emergency department
- Phlebotomy
- Administration of medication
- Electrocardiograms (ECG)
- Complex dressings for burns, vascular ulcers and lacerations
- Patient care from admission to discharge or admission to another care pathway within the hospital
- Documentation
- Patient transfer and escort
- Cannulation
- Rapid response to the deteriorating patient
- High level time management and organisation
- All mandatory competencies completed annually
- Undertaking Pediatric orientation
- Administration of vaccinations and other Intramuscular, subcutaneous medication.
- Splinting of limb injuries/moonboot applications
- Suturing of simple wounds in collaboration with the Nurse Practitioner
Team Lead/Registered Nurse
Sonic HealthPlus
Barrow Island, Onslow, Platform
09.2017 - 08.2022
- High level clinical Occupational Healthcare
- Primary Healthcare to the workforce, communities surrounding remote locations such as Onslow/Pannawonica
- High level Mental Health and Emergency Medical Response.
- Responsible for project delivery of clinical contract outcomes
- Responsible for the administrative running of clinic operations
- Contractual reporting, data collection, and communication
- Clinical Governance and standards
- Responsible for processes and implementation of quality improvement initiatives.
- Responsible for training staff and ensuring safe practices.
- Drug and alcohol testing
- Medical includes being a qualified audiometric tester with work cover.
- Investigations pertaining to clinical operations and safety.
- Promotion of health initiatives and messaging.
- Client relationship management with Chevron and community members
- Management of conflict and resolution processes
- Responsible for all planning, ordering and budget for clinical needs and servicing of clinic operations
- Diagnostic testing and interpretation using Point of Care machines including but not limited to troponin, D-dimer, blood gases, lactate, HbA1c
- Coverage for the gas platform as a solo practitioner Several times a year. Full assessment, diagnostics, ECG and stabilization of patients for urgent transfer by helicopter to mainland in collaboration with GP by telehealth
- Documentation and handover of unstable patients
- Clinical management of stock, QC of equipment and maintaining early servicing
- Implementing policies and procedures and contributing to these to ensure they are clinically possible in remote settings.
- Design and Implementation alongside occupational hygienist of health surveillance program of 250 operational staff for 2 years.
- Job Hazard Analysis (JHA)
- Inductions for the platform staff arriving
- Hygiene inspections every Sunday (platform)
- Working alongside Work Health and Safety team for management of staff onsite
- Implementation of Health surveillance program for 249 staff members including full medicals, blood sample and urine samples. Co-ordination of follow up of abnormal results for 2 years
Clinical Services Manager
HepatitisWA
10.2019 - 04.2022
- Assessment, screening, harm reduction education, risk assessment and advanced care management planning for the treatment of Blood borne viruses in patients that are street present/IV drug user/vulnerable populations.
- Treatment of sexually transmitted infections and education especially focusing and working closely with woman and sexual health
- Cervical Screening test qualified
- Delivered and participated in education for Hepatitis C programs for ASHM, Department of Health and workforce services of private organisations that deal with high-risk populations.
- Deliver a well-managed multidisciplinary clinical service and provide strong clinical leadership.
- Support clinical staff in their application for professional development for training where approved.
- Offer specialist advice on hepatitis treatment, vaccination, and harm reduction strategies to workforces and other health professionals.
- Support colleagues in relation to clinical decisions as required in accordance with professional principles of accountability.
- Responsible for development of policies and procedures to work towards accreditation and meet our clinical governance requirements.
- Recruitment of staff and induction to the organization
- Training for Hepatitis screening, treatment and management of Hepatitis C and B for General practitioners with the goal of increasing treatment in Primary Health care settings as there are delays in treatment with long waitlist hospital referrals.
- Develop and maintain excellent relations with the community services, with reference to other clinical professionals throughout the Perth metropolitan and regional WA
- Participate and network with other health service providers to strengthen referral pathways and collaborative working groups for the outcomes of the vulnerable populations in WA
- Responsible for the clinical budget and allocation of funds
- Participate as a member of the Metropolitan Syphilis Outbreak Response Team
- Develop reports for submission to the Department of health and board members for the clinical activity data bi-annually.
- As part of the management team, advise the CEO on clinical decisions, participate in strategy and development, policy formation and management matters that affect the Not-for-profit organization from a clinical perspective.
Clinical Nurse Specialist
Older Adult Mental Health Service
03.2013 - 01.2018
- Coordinated staff and managed clinical care of 32 bed mental health facility.
- Responsible for training nursing staff, auditing, and delivering high level patient care in an acute setting.
- CNS/Nurse manager cover for 6 months full time.
- Coordinating Code Blues/Blacks and debriefing with staff after events.
- Qualified AMHP. (expired) but happy to retrain.
- Auditing ACHS compliance and HACCS funding for placement of patients
- Multi-disciplinary participation and co-ordination of care and health outcomes of patients.
- Family liaison and palliative pathway planning and advocacy for families.
- Community Mental Health nurse cover for 6 months with a case load of 18
- Assessment and responding to deteriorating patient as the person in charge, coordinating tertiary care transfer by ambulance and notification to family
- Coordination of discharge planning and services that assist patients to maintain their independence and continue to receive support
Nursing Educator
North Metropolitan Mental Health Service
03.2012 - 03.2013
- Redesigned staff induction process
- Delivered executive training for cultural change
- Co-ordinated clinical mandatory training programs
New Graduate Nurse E.P.I.T Community Team
Counties Manukau District Health Board
07.2010 - 01.2012
- Early psychosis intervention for adolescents
- In reach in high schools for psycho education for students and teachers
- Development of a metabolic clinic monitoring for users of the service that were prescribed antipsychotics
- Part of a multi-disciplinary team
- Participated in community outreach and harm minimization groups within high-risk groups e.g Maori young men.
- Partnerships with sports facilitated community inclusion programs for teenagers who had lost connection
- Worked alongside child protection services and families in management of adolescent mental health issues and alternatives to hospitalisation of unwell adolescents
- Trauma informed care
- Working within a Strengths based model and recovery model for positive community connection and sustainability of users.
Education
Master in Nursing - Nurse Practitioner
Edith Cowan University
06.2022
Certificate II - Process Plant Operations
South Metropolitan Tafe (ACEPT)
Wester Australia01.2019
Certificate 3 - Process Manufacturing
South Metropolitan Tafe (ACEPT)
01.2019
Post Graduate certificate - Mental Health and Addictions
Auckland University
01.2011
Bachelor of Nursing Degree - undefined
Manukau Institute of Technology
01.2010
Skills
- Assessment and treatment of vulnerable populations
- Cultural safety and holistic care
- Operational leadership
- Service design and implementation
- Positive cultural change
- Staff management
- Governance & safety
- Preventive care
- Patient education
- Confident in all microsoft office applications
- Confident public speaker and education delivery
- Health promotion
- Interprofessional collaboration
- WHS implementation, review and analysis
Certification
- Audiometry Officer Accreditation
- Fit testing
- Spirometer assessment training
- Drug & Alcohol Screening accreditation
- Major Incident Medical Management Support (MIMS) leadership certificate
- International trauma life support certified (needs to be renewed)
- QIASTAT-Dx Application Trained – Covid testing labs
- Advance Life Support (ALS) 2
- Cervical Screening Tester with practical
- Covid vaccinations certification
- Vaccination certified
- Radiology technician certification
- T-Boiset (Lapses April 2025)
- White card
- Full C class drivers’ licence
- MR – B licence
- Off road driving course
Hobbies and Interests
Personal Development, Youth Mentorship, Sports, Gym, Reading, Working with Homeless
Timeline
Nurse Practitioner
Baseline
11.2024 - Current
Nurse Practitioner
Pramana Medical Centre
04.2024 - 06.2025
Project Manager/ Nurse Practitioner
Sonic Health Care (Barrow Island)
08.2023 - 02.2024
Nurse Practitioner
Sonic Health Care
08.2022 - 08.2023
Registered Nurse
360 Health (Street Doctor)
04.2022 - 08.2023
Registered Nurse Emergency Department
Ramsay Healthcare (Casual)
01.2022 - 12.2022
Clinical Services Manager
HepatitisWA
10.2019 - 04.2022
Team Lead/Registered Nurse
Sonic HealthPlus
09.2017 - 08.2022
Clinical Nurse Specialist
Older Adult Mental Health Service
03.2013 - 01.2018
Nursing Educator
North Metropolitan Mental Health Service
03.2012 - 03.2013
New Graduate Nurse E.P.I.T Community Team
Counties Manukau District Health Board
07.2010 - 01.2012
Master in Nursing - Nurse Practitioner
Edith Cowan University
Certificate 3 - Process Manufacturing
South Metropolitan Tafe (ACEPT)
Post Graduate certificate - Mental Health and Addictions
Auckland University
Bachelor of Nursing Degree - undefined
Manukau Institute of Technology
Certificate II - Process Plant Operations
South Metropolitan Tafe (ACEPT)