Angela Fernandez
Surfers Paradise,QLD
Summary
Friendly Receptionist with a background in various office settings. Knowledgeable about security, excellent customer service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
5
years of professional experience
Work History
Receptionist
Raddison Blue Hotel
10.2022 - 07.2023
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Spa Alhambra
05.2020 - 09.2022
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Holiday Inn
05.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Sales Associate
Uniqlo Philippines
02.2018 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Operations Management
University of St. Lasalle
Philippines10.2019
Skills
- Google Docs
- Answer Telephone Calls
- PC Proficiency
- Customer Appointment Management
- Telephone Skills
- Office Administration
Timeline
Receptionist
Raddison Blue Hotel
10.2022 - 07.2023
Receptionist
Spa Alhambra
05.2020 - 09.2022
Receptionist
Holiday Inn
05.2019 - 03.2020
Sales Associate
Uniqlo Philippines
02.2018 - 04.2019
Bachelor of Science - Operations Management
University of St. Lasalle
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