Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Angela Fidock

Perth,WA

Summary

Executive support professional with 15+ years of experience driving operational excellence across construction, hospitality, mining, and finance sectors. I excel at aligning complex workflows with strategic goals in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

Neon Finance
05.2023 - Current
  • Managed all incoming phone, email, and website enquiries for new business leads and customer support.
  • Directed workflow assignment and monitoring to resolve loan inquiries promptly.
  • Oversaw end-to-end processing of loan applications, ensuring accuracy and timely completion.
  • Generated monthly reports outlining lead generation, broker activity, and revenue metrics.

Executive Assistant to the Managing Director

The Complete Group
11.2022 - 05.2023
  • Coordinated MD's calendar encompassing global travel, professional commitments and personal engagements.
  • Served as the primary point of contact for internal and external stakeholders, screening and prioritising communications.
  • Prepared agendas, presentations, and reports. Edited correspondence on behalf of the MD.
  • Organised personal and professional events, functions, conferences and projects.
  • Delivered critical projects under tight deadlines, including tender contributions.
  • Reconciled corporate/personal finances, ensuring accurate budgeting, compliance and record-keeping.
  • Oversaw MD’s personal affairs and managed errands to minimise workflow disruptions.

Access Administration Team Leader

Chevron Australia
12.2017 - 11.2022
  • Utilised online ticketing portal to respond to end users support requests as well as provided support to user community via phone, email, live-chat and walk-ins.
  • Resolved user incidents or escalated where necessary within established timeframes.
  • Onboarded new hires by verifying, approving and coordinating the release of access credentials for all employees, contractors, consultants and service providers.
  • Managed the performance, development and training of team members.
  • Reviewed and modified access privileges on a monthly basis in accordance with Corporate Policy.
  • Generated and circulated access control reports as required.

Legal Administrative Assistant

DLA Piper
11.2015 - 12.2017
  • Maintained client records and billing information on the Content
    Management System.
  • Prepared and distributed invoices to clients.
  • Compliance with confidentiality standards when handling commercially sensitive information.
  • Submitted articles and information from searches to lawyers for review.
  • Met deadlines while maintaining high-quality deliverables.

Education

BBA - Business Administration And Management

Curtin University
Perth, WA
01-2011

High School Diploma -

Iona Presentation College
01-2008

Skills

  • Stakeholder Engagement
  • Project Management
  • Process Optimisation
  • Communication

Accomplishments

  • May 2022 – received Chevron Human Energy Award “In recognition of your outstanding effort and commitment to identify and develop access control levels, naming conventions and supporting workgroups in preparation for transition and occupancy of 1 The Esplanade”.
  • May 2018 – received Chevron Human Energy Award for “outstanding professionalism and strong multitasking skills and expertise”.

Certification

  • First Aid Certificate
  • Working with Children Check

Timeline

Administrative Coordinator

Neon Finance
05.2023 - Current

Executive Assistant to the Managing Director

The Complete Group
11.2022 - 05.2023

Access Administration Team Leader

Chevron Australia
12.2017 - 11.2022

Legal Administrative Assistant

DLA Piper
11.2015 - 12.2017

BBA - Business Administration And Management

Curtin University

High School Diploma -

Iona Presentation College

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Angela Fidock