Angela Findlay
Langwarrin,VIC
Summary
Dynamic leader with proven success in enhancing operational efficiency and customer satisfaction at Mosaic Brands Limited/Millers. Excelled in staff management and employee motivation, significantly improving team productivity. Leveraged training and mentoring to foster a goal-oriented environment, driving exceptional service quality and establishing a robust customer base as a Small Business Owner.
Overview
18
18
years of professional experience
Work History
Supervisor/Sales Assistant
Mosaic Brands Limited/Millers
10.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Small Business Owner
Myself
01.2007 - 10.2017
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
No Degree -
John Paul College
Frankston, VIC12.1984
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Sewing/Gardening
I love to sew in my spare time and spend time in the garden
Timeline
Supervisor/Sales Assistant
Mosaic Brands Limited/Millers
10.2017 - Current
Small Business Owner
Myself
01.2007 - 10.2017
No Degree -
John Paul College
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