Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Freeman

Heathcote,VIC

Summary

Dynamic Grocery Manager with proven expertise at Champions IGA Heathcote, adept at coordinating inventory and enhancing customer service. Successfully implemented innovative merchandising strategies, resulting in improved store presentation and increased sales. Strong communicator with a focus on compliance and team leadership, fostering a productive work environment.

Overview

32
32
years of professional experience

Work History

Grocery Manager

Champions IGA Heathcote
11.2015 - Current
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.

Perishable Manager

Champions IGA Heathcote
03.2021 - 03.2022
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
  • Oversaw accurate and timely receipt of perishable products.
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and regulatory changes to make informed decisions for the perishable department''s continuous improvement.
  • Developed strong vendor relationships to negotiate pricing deals, secure promotional support, and ensure timely deliveries.

Shop Assistant

BP Service Station
01.2008 - 11.2015
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Shop Assistant

Segafredo Bakery
01.1993 - 03.1999

I completed Certificate of Vocational studies. I was also a shop assistant. General cleaning, taking orders, serving of customers.

Education

No Degree - General Studies

White Hills Secondary College
Bendigo, VIC
12.1994

Skills

  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer service management

Timeline

Perishable Manager

Champions IGA Heathcote
03.2021 - 03.2022

Grocery Manager

Champions IGA Heathcote
11.2015 - Current

Shop Assistant

BP Service Station
01.2008 - 11.2015

Shop Assistant

Segafredo Bakery
01.1993 - 03.1999

No Degree - General Studies

White Hills Secondary College
Angela Freeman