Angela Fuge
Wodonga,VIC
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Pharmacy Assistant
Good Price Pharmacy Wodonga
01.2025 - Current
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Updated computer system with current customer, payment and inventory information.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
Pharmacy Assistant
Priceline Pharmacy
04.2021 - 10.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Merchandised over-the-counter goods and rotated stock.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Facilitated smooth workflow, organizing prescription orders for efficient processing.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Organized pharmacy area to maintain clean and orderly environment.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Cafe Supervisor
Gardens Cafe
03.2016 - 04.2021
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Led a team of baristas to deliver consistent high-quality beverages and food items to customers.
- Ensured strict compliance with local food safety guidelines through regular audits and staff training sessions.
- Developed strong relationships with suppliers, ensuring timely deliveries and cost-effective purchasing of cafe essentials.
- Optimized menu offerings based on market trends, customer preferences, and seasonal variations.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Monitored food inventory and supplies to prevent waste.
- Directed food preparation and cooking activities to meet health and safety standards.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Supervised food presentation and plating to enhance visual appeal.
Cafe Worker
Get Tossed Salad Bar
02.2014 - 03.2016
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Produced food and drink products adhering to company quality and quantity standards.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Maintained clean and attractive product displays to entice customer purchases.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Tracked food production levels, meal counts, and supply costs.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
Barista
Lake Vue Cafe
03.2012 - 03.2014
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Followed exact recipes for mixing and preparing beverage and food items.
- Packaged bagels, muffins and other food items for customer purchase.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Kitchen Hand
Kinross Woolshed Hotel
05.2008 - 02.2012
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Plated and presented food following chef requirements.
- Followed recipes and chef instructions to prepare food correctly.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
- Improved team efficiency by organizing workstations and prep areas before peak hours.
- Ensured kitchen cleanliness and hygiene standards were maintained, significantly reducing cross-contamination risks.
- Monitored food temperature, discarding items not stored correctly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Rutherglen High School
Skills
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Attention to detail
- Time management
- Task prioritization
- Verbal communication
- Data entry
- Active listening
- Decision-making
Timeline
Pharmacy Assistant
Good Price Pharmacy Wodonga
01.2025 - Current
Pharmacy Assistant
Priceline Pharmacy
04.2021 - 10.2024
Cafe Supervisor
Gardens Cafe
03.2016 - 04.2021
Cafe Worker
Get Tossed Salad Bar
02.2014 - 03.2016
Barista
Lake Vue Cafe
03.2012 - 03.2014
Kitchen Hand
Kinross Woolshed Hotel
05.2008 - 02.2012
Rutherglen High School
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