Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA GARZON

Brisbane,QLD

Summary

A self-motivated and efficient sales coordinator and customer service team with skills and knowledge in services and products sales. High degree of professionalism and stronger problem solution capabilities. Manage sales of Engineering services and automation products.

I am the professional saleswomen with over 15 years’ experience in the Industrial Industry visiting and advising manufacturing, food, plastic, oil, etc. Highly motivated and professional results oriented. Hands-on a leather with a vision of the future, capable of developing subject matter expertise and contributing as an effective change agent, providing leadership from team to achieve and exceed goals and objectives.

Ability to quickly adapt and add value to an organization. Strong interpersonal skills, able to develop relationships productive and communicate effectively with customers and at all levels of an organization. Use my experience, skills and exceptional work ethic in a new challenge with an organization who values dedication and results. Easy to work in a team, under high pressure conditions, as well as to solve problems efficiently and achieve the goals set by the company and my team of work.

Overview

11
11
years of professional experience

Work History

Salesperson

ISE SAS
12.2015 - 05.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Cold called potential lead
  • Follow up on quotes for engineering services
  • Managed large amounts of incomes
  • Evaluated cost to generate an attractive profit for the sale.
  • Managed Kpi´s goal and budget


Sales Manager

Busch
05.2014 - 12.2015
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Reached and Exceeded set KPI´s
  • Maintained a healthy and vibrant work environment
  • Trained and Mentored new staff

Purchaser

MEXICHEM
12.2013 - 05.2014
  • Maintained complete documentation and records of all purchasing activities.
  • Checked items received against items ordered by verifying receipts.
  • Negotiated with suppliers, vendors and other representatives.
  • Maintained and reviewed computerized records of items purchased and costs associated with purchases.
  • Assisted in inventory management, counting stock and end of the year
  • Managed on SAP program orders
  • Developed strategies that provide a solution to the negotiation and prompt delivery of products and services.
  • Proposed innovative solutions where it is a win-win situation for both the supplier and the company.
  • Maintenance negotiations for the Pavco de Occidente and Celta plants, among other lines (contractors, bearings, hardware, electrical equipment, motors, variable speed drives, tires, belts, among others)

Sales Assistant

ISE SAS
08.2012 - 12.2013
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Promoted a System for the integration of new technologies in frequency variation and soft starters.
  • Follow up on quotes.
  • Identify customer needs.

Education

No Degree - Industrial Engineering

UNIVERSIDAD CENTRAL
COLOMBIA
01.2026

Certificate II -

Energy Efficiency Course Applied To Industrial
UPME
10.2019

Certificate I - Commercial Technical Training of Electric Motors

ABB
04.2019

Certificate I - SALES MANAGEMENT

CAMARA DE COMERCIO COLOMBIA
04.2017

Skills

  • Cross-Selling Products and Services
  • Customer Engagement
  • Account Management
  • Prospecting
  • Reference Selling
  • Sales Management
  • Relationship Building
  • Complaint Handling

Timeline

Salesperson

ISE SAS
12.2015 - 05.2023

Sales Manager

Busch
05.2014 - 12.2015

Purchaser

MEXICHEM
12.2013 - 05.2014

Sales Assistant

ISE SAS
08.2012 - 12.2013

No Degree - Industrial Engineering

UNIVERSIDAD CENTRAL

Certificate II -

Energy Efficiency Course Applied To Industrial

Certificate I - Commercial Technical Training of Electric Motors

ABB

Certificate I - SALES MANAGEMENT

CAMARA DE COMERCIO COLOMBIA
ANGELA GARZON