Angela Hauser
Craignish,QLD
Summary
Dynamic professional with a proven track record in housekeeping and customer service excellence, notably with Absolute Domestics. Skilled in resolving customer complaints, enhancing patronage through professional solutions, and leading teams to meet business goals. Expertise in bathroom cleaning and teamwork, driving operational success and superior service delivery.
Overview
17
17
years of professional experience
Work History
Housekeeper
Absolute DomesticsDomestics
02.2012 - 02.2022
Service Manager
In Home Care Wide Bay
01.2005 - 02.2012
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Advanced Diploma Community Services - Management
ACCO
Hervey Bay, QLD03.2000
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Absolute DomesticsDomestics
02.2012 - 02.2022
Service Manager
In Home Care Wide Bay
01.2005 - 02.2012
Advanced Diploma Community Services - Management
ACCO
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