Angela Hoffmann
West End,Qld
Summary
I am a very personable, well presented person who prides herself on skills around strong communication, team development and the ability to analyze business opportunities.
I am a Forward-thinking Business Development Manager with 20 years of experience in enhancing sales and organizational leadership. Recognized for guiding businesses and teams to success through coaching, sales technique training and revenue target achievement.
To a prospective employer I offer :
Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Highly organized, proactive as an accomplished Manager offering high sales performance, driving territory development and the ability to work effectively in a team environment.
Overview
22
22
years of professional experience
Work History
Business Development Manager
SILK Laser Clinics
Brisbane , QLD
09.2020 - Current
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Collaborated with internal teams for successful execution of projects.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Brisbane Business & Injectable Development Manager
AUSTRALIAN SKIN CLINICS / MASTER FRANCHISE
Brisbane, QLD
09.2017 - 08.2020
- Provided regular reports on account activity and performance metrics to stakeholders.
- Full P&L responsibility across all clinic categories
- Leadership - Demonstrated leadership by making improvements to work processes and helping to train others
- Operations - Brief on total business operation across sales, productivity, utilization and growth revenue
- Created strategies to increase sales, expand markets and improve customer service levels
- Developed and implemented regional business development plans to achieve organizational objectives
- Tracked performance metrics such as revenue growth, customer acquisition rates and customer retention rates.
- Identified gaps in current processes and developed solutions to improve efficiency.
- Monitored progress against goals on a regular basis using data analytics tools.
Cosmetic Consultant and Clinical Development Area Manager
BRISBANE ANTI WRINKLE AND SKIN STUDIOS
Brisbane
04.2013 - 05.2017
- Monitored performance metrics such as production rate, inventory control, quality assurance and cost reduction
- Leadership - Provided leadership and guidance to staff members in order to ensure the efficient operation of all departments
- Leadership - Collaborated with other managers to develop plans for new initiatives and projects
- Ensured that safety standards were met while maintaining a safe work environment for all employees
- Analyzed financial data to identify areas of improvement and monitored spending trends across multiple locations
- Established goals and objectives that aligned with overall business strategy and monitored progress against those goals
- Conducted regular meetings with department heads to review performance indicators, discuss issues and concerns and provide feedback
- Created reports outlining operational performance metrics for senior management review
- Developed budgeting plans for each department based on projected revenue growth
- Participated in strategic planning sessions aimed at improving operational efficiency across all areas of the business
Qld & SA National Team Business & Brand Training Manager
SKINSTITUT SKIN CARE
07.2010 - 04.2013
- Developed and implemented sales strategies to increase market share.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Monitored and evaluated team performance against established objectives.
- Provided training for new hires on product knowledge, sales processes, and customer service techniques.
- Organized trade shows, conventions, seminars, webinars. to promote products or services.
- Generated weekly and monthly reports tracking progress on goals set by management.
- Reviewed inventory levels regularly to ensure timely replenishment of stock.
- Implemented innovative ideas to boost overall sales productivity.
- Analyzed business and sales targets using critical problem-solving skills.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Qld State Sales Representative
RATIONALE SKIN CARE
07.2010 - 02.2011
- Responsibilities / Achievements: Full time territory Sales Manager direct to clinic / day spa / pharmacy Maintain and Grow current client base Territory Growth Analysing future business opportunities Management of annual budget / targets Increasing client business through the implementation of product education and business marketing strategies Responsible for managing own work diary and territory planning 15% Growth 2010 v 2009 YTD 9 New accounts achieved 2010 YTD through cold calling strategy including one of the largest Day Spa clinics in the Gold Coast Region - net business 45k in 3 months. Planning and facilitating workshops and group education. Implementation of Customer education strategy/ In Clinic customer education evenings.
Territory Sales Manager PPS Hairwear Division
PROCTOR & GAMBLE PTY LTD
02.2002 - 07.2010
- Responsibilities/Achievements:
- Maintaining current client base
- Territory Growth
- Analysing future business opportunities
- Management of annual budget / targets
- Increasing client business through the implementation of product education and business marketing strategies
- Responsible for managing own work diary and territory planning
- Currently 105% Sales vs Target
Education
Rogen Si -
Rogen Train the Trainer. Qualified to facilitate modules 1-10 -
D.I.S.C certification -
Cert 4 train the trainer -
Skills
- Business Planning
- Strategic Decision-Making
- Work Planning and Prioritization
- Staff Management and Development
- Employee training
- Issue Resolution
- Quality Assurance
- Originality and Creativity
- Ability to influence Clients / Business owners on business direction and goals
- High organizational skills
- Team Collaboration And Leadership
Professional References
- Tracey King, Senior Cosmetic Nurse / LCA Chermside, 0439 281 798
- Elle Tremlett, Head of Dept / SILK Laser Clinics, 0439 795 958
References
Kathy Hunt - National Sales Business Manager Komatsu / friend / 0434 521 613
Timeline
Business Development Manager
SILK Laser Clinics
09.2020 - Current
Brisbane Business & Injectable Development Manager
AUSTRALIAN SKIN CLINICS / MASTER FRANCHISE
09.2017 - 08.2020
Cosmetic Consultant and Clinical Development Area Manager
BRISBANE ANTI WRINKLE AND SKIN STUDIOS
04.2013 - 05.2017
Qld & SA National Team Business & Brand Training Manager
SKINSTITUT SKIN CARE
07.2010 - 04.2013
Qld State Sales Representative
RATIONALE SKIN CARE
07.2010 - 02.2011
Territory Sales Manager PPS Hairwear Division
PROCTOR & GAMBLE PTY LTD
02.2002 - 07.2010
Rogen Si -
Rogen Train the Trainer. Qualified to facilitate modules 1-10 -
D.I.S.C certification -
Cert 4 train the trainer -
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