Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Angela Jiang

Adelaide,SA

Summary

I am a hardworking and independent student with a strong academic background and a passion for continuous learning. I have a strong work ethnic and excellent communication skills. I have various experiences, be it working or volunteering, all in hospitality and the service industry. Proven ability to manage time effectively, work well in teams and provide excellent customer service and problem-solving. I am willing to learn, to take on challenges and responsibilities, and excited to contribute to a friendly and productive work environment.

Overview

7
7
years of professional experience

Work History

Student Leader

Eynesbury College
Adelaide, South Australia
04.2024 - 05.2024
  • Facilitated problem-solving discussions among student members.
  • Collaborated with faculty advisors to develop action plans for student initiatives.
  • Developed resources for students to access information about college services and opportunities.
  • Created surveys and analyzed feedback from students to measure satisfaction levels.
  • Prepared reports summarizing data related to student engagement activities.
  • Participated in meetings with campus administrators to discuss student issues.
  • Resolved conflicts between student members through effective communication skills.
  • Balanced school with extracurricular activities and built social connections for personal and professional growth.
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
  • Set specific goals for projects to measure progress and evaluate end results.

Student Leader

River Valley High School
Singapore, Singapore
01.2017 - 09.2023
  • Provided guidance to students on academic and personal matters.
  • Organized team-building activities and workshops for student groups.
  • Facilitated problem-solving discussions among student members.
  • Assisted in the planning of events, such as conferences, orientations, and retreats.
  • Developed resources for students to access information about college services and opportunities.
  • Created surveys and analyzed feedback from students to measure satisfaction levels.
  • Participated in meetings with campus administrators to discuss student issues.
  • Planned and completed group projects, working smoothly with others.
  • Attended classes or courses to attain subject mastery and formal recognition.
  • Devoted time outside of class to do homework, labs or class preparation.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.

Volunteer

Chingay Parade
Singapore, Singapore
12.2022 - 02.2023
  • Attended meetings to discuss progress and future initiatives.
  • Collaborated with other volunteers to create a positive work environment.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Greeted visitors upon arrival at the parade.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Offered support and assistance to community members.
  • Helped with prep, set up, and breakdown of community and public events.
  • Collaborated with others by contributing time, effort and talent to advance needs or further missions.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.
  • Resolved complaints or issues using strong customer service and engagement skills.

Restaurant Waiter

The Ahtti Restaurant
Singapore, Singapore
11.2022 - 01.2023
  • Greeted customers, provided menus and answered questions about menu items.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Resolved customer complaints in a polite manner according to company policy.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Served food and beverages to patrons and confirmed complete orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Sales Assistant

The Uniform Shop
Singapore, Singapore
11.2021 - 01.2023
  • Greeted customers and provided assistance with product selection.
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted customers with returns, exchanges and refunds.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
  • Maintained cleanliness of the sales floor area at all times.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Bagged or packaged purchases and wrapped gifts.

Education

Foundation Studies Program -

Eynesbury College
Adelaide SA
05-2024

A-Level -

River Valley High School
Singapore
09-2023

Skills

  • Academic Support
  • Peer Mentoring
  • Operations Support
  • Database Updating
  • Administrative assistance
  • Team Development
  • Social Media Platforms
  • Computer Skills
  • Complex Problem-Solving
  • Microsoft Office Suite
  • Conflict Management
  • Punctual and Reliable
  • Attention to Detail
  • Active Listening
  • Time Management
  • Fast Learner

Affiliations

  • Table Tennis Player
  • Archer
  • Hands-on Person

Languages

English
Professional
Chinese (Mandarin)
Professional

Accomplishments

  • Many Table Tennis Awards since Primary School
  • Leadership Awards

References

References available upon request.

Timeline

Student Leader

Eynesbury College
04.2024 - 05.2024

Volunteer

Chingay Parade
12.2022 - 02.2023

Restaurant Waiter

The Ahtti Restaurant
11.2022 - 01.2023

Sales Assistant

The Uniform Shop
11.2021 - 01.2023

Student Leader

River Valley High School
01.2017 - 09.2023

Foundation Studies Program -

Eynesbury College

A-Level -

River Valley High School

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Angela Jiang