Angela Leggio
Munno Para West,SA
Summary
Adept at streamlining patient information management with Sunrise EPAS at SA Health Lyell McEwin Hospital, I excel in enhancing patient care through exceptional customer service and meticulous data entry. Leveraging skills in office software and electronic medical records, my contributions have significantly improved service delivery and patient coordination.
Proven to work efficiently autonomously or in a team environment.
Overview
41
41
years of professional experience
Work History
Administration Officer -PIAS Admin@ Medical ASO2
SA Health Lyell McEwin Hospital
10.2011 - Current
- Conduct all encompassing administrative tasks to provide high level support to the Cancer Centre , leveraging advanced features of Sunrise EPAS to streamline patient information management.
- Deliver exceptional customer service , actively engaging with patients to verify critical information upon arrival, and assisting with their inquiries and concerns effectively.
- Oversee the front counter operations of the Cancer Centre, ensuring efficient patient flow through expertly handling patient bookings , new appointments, and rescheduling.
- Prepare comprehensive notes and documentation for the medical team, including financial forms and clinic lists, ensuring all necessary information is readily available for consultations.
- Maintain clear communication with General Practitioners for patient referrals and essential follow-ups, ensuring continuity of care.
- Liaise with various departments ,such as Palliative care services, Benson Radiology and Radiology SA to coordinate patient services and timely support.
- Play a key role in processing and uploading patient medical results into Sunrise EPAS and IQemo, enhancing the integrity of patient records
- Manage complex bookings for various specialties across the hospital for infusion room bookings , demonstrating versatility in handling critical patient needs.
- Scheduling all patients chemotherapy bookings and oncologist appointments to coordinate with the chemotherapy in a critical time and date order.
- Participate in continuous training and professional development to improve administrative skills and enhance service delivery in a healthcare environment
Administation Officer -PIAS Admin@ Medical ASO2
SA Health Lyell McEwin Hospital
10.2007 - 10.2011
- Executed various administration responsibilities across multiple departments including ICU, Women's Health , Birthing Suite, Gastroenterology, all wards, Palliative care, Family Clinic , Diabetes Centre, Women's Assessment unit, Family Clinic Outpatients public and private, providing seamless support to clinical staff and enhancing patient experiences and care.
- Manage front counter operations effectively, handling patient check-ins, appointment rescheduling processes.
- Actively communicated with patients via phone and in person, confirming appointment scheduling and rescheduling processes.
- Handled sensitive patient information with the utmost confidentiality , adhering to all regulatory standards for privacy and security
Company Secretary
Gawler Pest Control
01.2003 - 10.2007
- Reception duties.
- Scheduling of appointments
- Filing of all job sheets and customer documentation
- Banking of daily takings
- Processing credit card transactions
- Writing of company cheques
- General book keeping
- Balancing GST
- Arranging Tenders and Contracts
- Mailing and typing
Phone Canvasser
Central District Real Estate
02.2001 - 01.2004
- Tracked progress meticulously using designated software, providing valuable insights to campaign leadership for continuous improvement.
- Adapted quickly to new scripts or talking points as needed, ensuring consistent messaging throughout the campaign period.
- Generated enthusiasm for political campaigns with persuasive phone calls to potential supporters.
- Assisted in event planning, resulting in successful fundraisers and increased campaign visibility.
Invoice Office Clerk
Target Australia
07.1983 - 04.1999
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from companies seeking information.
- Stock ordering and receiving
- Data entry, entering stock quantities
- Liaise with company representatives
- Reconciling accounts
- Arranging rain check stock
- Monitoring of damaged goods and arranging store repairs
Education
No Degree - Book Keeping -Clerical Studies Completed Yr 11
Fremont High School
Elizabeth Park SA 12.1983
Skills
- Work Coordination
- Patient Coordination
- Skilled in establishing rapport with patients and families
- Addressing inquiries and ensuring patients receive care needed promptly
- Scheduling & Booking Systems Management
- Proficient in using advanced scheduling systems
- Data Entry and Accurate Record Management, strong attention to detail in data entry processes ensuring accuracy and confidentiality of records
- Reception and Customer Service:
- Excellent customer service skills with a focus on patient satisfaction, creating a welcoming and efficient environment
- Office software Proficient in Microsoft Office Suite, Word, Excel PowerPoint, Outlook for documentation and communication
- Electronic Medical Records System, Extensive use of Sunrise EPAS and IQemo for patient information and management of bookings and medical record tracking
Additional Information
Jodi Trimboli Ph 81332096
Lyell McEwin Hospital Outpatients Manager
Karyn Andrews Ph: 0438066434
Lyell McEwin Hospital Nurse Unit Manager
Hayley Meekcoms Ph: 0424737501
Lyell McEwin Hospital Administration Manager
Timeline
Administration Officer -PIAS Admin@ Medical ASO2
SA Health Lyell McEwin Hospital
10.2011 - Current
Administation Officer -PIAS Admin@ Medical ASO2
SA Health Lyell McEwin Hospital
10.2007 - 10.2011
Company Secretary
Gawler Pest Control
01.2003 - 10.2007
Phone Canvasser
Central District Real Estate
02.2001 - 01.2004
Invoice Office Clerk
Target Australia
07.1983 - 04.1999
No Degree - Book Keeping -Clerical Studies Completed Yr 11
Fremont High School
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