Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Angela Mackie

Sunshine Coast

Summary


  • Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Domestic Cleaner

Oceans Mooloolaba Beach
05.2023 - 01.2025
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Increased referrals through exceptional customer service and consistent communication with clients.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Emptied trashcans and transported waste to collection areas.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Rotated linens in storerooms and replenished when supplies ran low.

Receptionist

Microsavvy
02.2017 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handling incoming phone calls, directing them when necessary, and taking messages within the established guidelines.
  • Answering general queries in person, by telephone, or by email.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Receive, sort, and distribute daily mail and deliveries.
  • Order front office supplies, and keep an inventory of stock.
  • Perform other clerical receptionist duties, such as filing, photocopying, and faxing.

Domestic Cleaner

Alexandria Apartments
10.2011 - 02.2017
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Emptied trashcans and transported waste to collection areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Dusted picture frames and wall hangings with cloth.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Changed bed linens and collected soiled linens for cleaning.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Education

Year 12 Graduate Diploma -

Biri National Highschool
Philippines
03.2001

Skills

  • Attention to detail, and the ability to maintain high cleaning standards
  • Physical stamina to perform repetitive cleaning tasks
  • Ability to work independently and follow a cleaning schedule
  • Basic knowledge of cleaning chemicals, and proper safety procedures
  • Ability to lift and move cleaning equipment
  • Available to work mornings, evenings, and weekends, as needed
  • Strong work ethic
  • Self-motivation and initiative
  • Reliability and punctuality
  • Hardworking

Additional Information

REFERENCE:


Oceans Mooloolaba Beach

Yolanda (supervisor)

Phone: 045-626-3868


Microsavvy

Travis Brown, Managing Director

Phone: 041-254-9651


Alexandria Apartments (manager)

Margaret and Mike Brooke

Ph: N/A (no longer the owner)

Timeline

Domestic Cleaner

Oceans Mooloolaba Beach
05.2023 - 01.2025

Receptionist

Microsavvy
02.2017 - 05.2022

Domestic Cleaner

Alexandria Apartments
10.2011 - 02.2017

Year 12 Graduate Diploma -

Biri National Highschool
Angela Mackie