Summary
Work History
Education
Skills
Hobbies
Timeline
Generic

Angela Malayao

Salisbury Downs,SA

Summary

Dynamic and adaptable with a proven track record at Dream Sweet Cafe, excelling in customer service and event coordination. Recognized for fostering teamwork and enhancing guest experiences through effective problem-solving and organization. Skilled in multitasking and maintaining operational efficiency, ensuring a welcoming atmosphere in fast-paced environments.

Work History

AVCON Cafe Volunteer

Dream Sweet Cafe
07.2025 - 07.2025
  • Provided excellent customer service by greeting and assisting patrons in a fast-paced environment.
  • Upheld cleanliness and orderliness of work areas, following health and safety guidelines.
  • Collaborated with team members to streamline service processes during peak hours for improved efficiency.
  • Adapted quickly to new tasks and procedures, demonstrating flexibility in a dynamic work environment.
  • Engaged with customers to build rapport, fostering a welcoming atmosphere within the café setting.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Facilitated setup and teardown while adhering to construction safety protocols.

Festival Volunteer

Japan Australia Friendship Association (JAFA)
05.2025 - 05.2025
  • Assisted with event setup and breakdown, ensuring timely completion of tasks.
  • Supported guest services by providing information and directions to festival attendees.
  • Collaborated with team members to maintain cleanliness and organization throughout the venue.
  • Delivered exceptional customer service at information booths, offering accurate details about schedules, locations, and attractions within the event grounds.
  • Assisted artists/vendors during setup process; loading/unloading equipment while adhering to strict safety protocols.
  • Maximized attendee satisfaction by efficiently resolving concerns and directing them to appropriate resources.

  • Upheld brand image during public interactions, representing the festival with professionalism and enthusiasm.
  • Collaborated effectively with fellow volunteers, fostering a cohesive team environment throughout the event.
  • Contributed to a positive guest experience by providing prompt assistance and addressing inquiries with professionalism.
  • Provided general cleaning of venue spaces before, during, and after events.
  • Supervised gameplay and monitored guests' actions.
  • Oversaw maintenance and operation of Train Simulation equipment, maintaining safety, cleanliness and operational efficiency.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.

Education

Year 12 -

Indie School
Elizabeth, SA

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Flexible schedule
  • Customer service
  • Event setup
  • Friendly and outgoing
  • Multitasking and organization
  • Project management
  • Adaptability

Hobbies

Apart of a dance crew that has performed at the Lucky Dumpling Market (Ozasia) and regulars performs in Rundle Mall. Leading and collaborating with a team; organising, filmings, and choreography.

Timeline

AVCON Cafe Volunteer

Dream Sweet Cafe
07.2025 - 07.2025

Festival Volunteer

Japan Australia Friendship Association (JAFA)
05.2025 - 05.2025

Year 12 -

Indie School
Angela Malayao