Angela McHugh
Erskine Park,NSW
Summary
To utilise my experience and initiative within a vibrant team environment. My self confidence, adaptability and creativity will become an asset within any business/work environment I'm placed into.
Overview
17
17
years of professional experience
Work History
Support Worker
The Stevens Famiky Care Agency
05.2023 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Support Worker
Complete Care Team
03.2021 - 05.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Team Leader
Aussie Gardening & Cleanng
11.2018 - 03.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
General bar
Bar and Gaming - Lalor Park Hotel
06.2013 - 10.2015
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Bar Attendant
St Marys Leagues Club
12.2010 - 01.2014
- Duties include but not limited to:
- General bar sales
- Customer Service
- Stocking Shelves
- Cash Handling
- Balancing register
- Bar presentation
Office Assistant
Changing Lives
01.2007 - 12.2010
- Duties include but not limited to:
- Phone enquiries
- Clerical duties/filing
- Data entry
- Assisting in the coordination of fundraising events
- Booking interviews and appointments
- Banking (Reason for leaving - Business downsized in Dec 2010)
Cashier
Mt Druitt
08.2006 - 12.2006
- Duties include but not limited to:
- Customer Service
- Cash Handling
- Cash Register and EFTPOS Operations
- Stocking Shelves
- Answering phones and customer queries
- Store presentatioon (Reason for leaving - found a more challenging opportunity)
Education
No Degree - Disability Studies
Tafe Nsw
Wetherill Park, NSW07.2023
Event Management Certificate III -
.
2012
Certificate in Hospitality III and IV - undefined
2011
Responsible Service of Alcohol Certificate - undefined
Alex Beaumont Hospitality Training College
2010
Responsible Conduct of Gaming Certificate - undefined
Alex Beaumont Hospitality Training College
2010
Skills
- Skills and Attributes
- Excellent Customer Service Skills
- Cash Handling, Cash Register Operations and EFTPOS
- Computer Literate - Internet, email & Word
- Ability to work flexible hours
- Ability to work unsupervised
- Willing to learn new skills
Timeline
Support Worker
The Stevens Famiky Care Agency
05.2023 - 08.2023
Support Worker
Complete Care Team
03.2021 - 05.2023
Team Leader
Aussie Gardening & Cleanng
11.2018 - 03.2021
General bar
Bar and Gaming - Lalor Park Hotel
06.2013 - 10.2015
Bar Attendant
St Marys Leagues Club
12.2010 - 01.2014
Office Assistant
Changing Lives
01.2007 - 12.2010
Cashier
Mt Druitt
08.2006 - 12.2006
No Degree - Disability Studies
Tafe Nsw
Event Management Certificate III -
.
Certificate in Hospitality III and IV - undefined
Responsible Service of Alcohol Certificate - undefined
Alex Beaumont Hospitality Training College
Responsible Conduct of Gaming Certificate - undefined
Alex Beaumont Hospitality Training College
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