Summary
Overview
Work History
Education
Skills
Timeline
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Angel McLean

customer service food
Mandurah,WA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience

Work History

Customer Service Representative

Charles Vorkas-Anzac Square Carvery
08.2016 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Representative

Baked & Buttered
02.2002 - 07.2005
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Night Cook

Caltex Petrol Station
01.2001 - 02.2002
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Adjusted recipes based on ingredient availability or customer request.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Education

High School Diploma -

South Metropolitan TAFE
Mandurah, WA

Cert I in Pharmacy

South Metropolitan TAFE
Mandurah, WA

Skills

  • Quality Control
  • Retail Sales Customer Service
  • Problem-Solving Ability
  • Product Organization
  • Policy and Procedure Adherence
  • Money Handling Abilities
  • Critical Thinking
  • Managing Multiple Tasks
  • Calm and Professional Under Pressure

Timeline

Customer Service Representative

Charles Vorkas-Anzac Square Carvery
08.2016 - 02.2023

Customer Service Representative

Baked & Buttered
02.2002 - 07.2005

Night Cook

Caltex Petrol Station
01.2001 - 02.2002

High School Diploma -

South Metropolitan TAFE

Cert I in Pharmacy

South Metropolitan TAFE

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Angel McLeancustomer service food