Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Ochoa

Sydney,NSW

Summary


Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

5
5
years of professional experience

Work History

Team Leader

Postify
08.2022 - Current
  • Streamlined operations by identifying areas for improvement in service delivery and implementing necessary changes.
  • Led a team of professionals to deliver high-quality services within strict deadlines and budget constraints.
  • Established and maintained a culture of excellence within the team, setting high expectations for performance and accountability.
  • Promoted a positive work environment by fostering teamwork, collaboration, and continuous learning among team members.
  • Achieved client satisfaction through effective communication, collaboration, and problem-solving skills.

Team Leader - Service Delivery

FNET
07.2019 - 08.2022
  • Mitigated risks associated with service delivery by establishing contingency plans and proactive management strategies.
  • Devised and implemented processes and procedures to streamline operations.
  • Created and managed project plans, timelines and budgets.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.

Education

Certificate III - Aged Care

Quality Care
Sydney, NSW
11-2024

Diploma of Management - Management

Albright Institute
Sydney, NSW
11-2024

Diploma of Accounting - Accounting

SBTA
Sydney, NSW
10-2021

Skills

  • Team motivation
  • Mentoring
  • Daily workflow improvement
  • Safety
  • Safety processes and procedures
  • Complaint resolution
  • SMART goals
  • Multitasking

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Team Leader

Postify
08.2022 - Current

Team Leader - Service Delivery

FNET
07.2019 - 08.2022

Certificate III - Aged Care

Quality Care

Diploma of Management - Management

Albright Institute

Diploma of Accounting - Accounting

SBTA

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Angela Ochoa