Angela Pana Resume

• Delivering exceptional customer service by providing beauty advice and product recommendations.
• Customer makeup applications and skincare recommendations, tailored to individual needs.
• Staying up to date with current promotions, new products and beauty industry trends.
• Maintaining stock levels and merchandising standards.
• Insuring shelves are well presented and fully stocked.
• Keeping store clean and tidy at all times.
• Achieving retail sales targets and contributing to counter and service KPIs on a monthly basis

During my employment at Heinemann I worked for various brands. These include:

• Sisley Paris
• Guerlain
• Mac Cosmetics
• YSL
• Dior
• Gucci
• Chanel
• And many more

Some of my duties here included

• Combining my creative and technical expertise and passion for people, to provide a welcoming and personalised in store experience.
• Working as part of a team to create impact to ensure the store always achieves high standards.
• Visual merchandising to stand out against competitors.
• Makeup and skincare application.
• Keeping shelves stocked at all times.
• Achieving individual sales targets through excellent customer service.
• Contributing to the overall success of the team by being a true team player.