In my current role as a Personal Assistant, I manage schedules and provide exceptional customer service, ensuring seamless day-to-day operations. My responsibilities include diary and calendar management, data entry, processing purchase orders and supplier invoices, and reconciling bank accounts. I also support BAS input using Xero and carry out a range of administration tasks as required by the manager. In addition, I operate the switchboard, assist with social media activity, and contribute to general office support. This role requires strong organisational skills, adaptability, and attention to detail across a variety of administrative functions.
As a Club Manager and Personal Trainer, I was responsible for overseeing the day-to-day operations of the club, managing member communications, and maintaining a strong focus on customer service and retention. I handled email and internet enquiries, developed and implemented marketing plans, and played a key role in sales reporting and performance tracking. This role required excellent organisational skills, attention to detail, and the ability to manage multiple priorities. My experience in client engagement, administration, and operational coordination has provided me with a strong foundation for business administration roles requiring both strategic thinking and hands-on execution.
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As a FIFO Life Coordinator and Personal Trainer, I delivered personal training sessions, conducted fitness assessments, facilitated group fitness classes, and provided tailored nutrition coaching to support overall wellbeing in remote environments. In addition to health and lifestyle services, I was responsible for general cleaning and administration tasks, maintaining a high standard of hygiene and operational organisation. Working FIFO required a high level of dedication, reliability, and resilience, managing long hours, isolation, and rotating rosters while maintaining professionalism and consistency. This role strengthened my ability to work independently, manage time effectively, and maintain focus and motivation in high-demand, self-led environments, skills that directly translate into strong performance in business administration and remote support roles.
In this role I oversaw daily operations including email and online enquiries, marketing plans, member retention, reporting, sales, stock take, and general administration. I managed the personal training team while also delivering one-on-one fitness assessments, group classes, and nutrition coaching. This role required strong leadership, time management, and customer service skills, as well as the ability to juggle multiple priorities in a fast-paced environment. My experience coordinating teams, handling operational tasks, and maintaining a high standard of service has equipped me with a solid foundation for business administration and support roles.