Angela Siagian
Melbourne,VIC
Summary
Accomplished Assistant Manager skilled at building atmosphere of collaboration and performance excellence to provide every stakeholders with exceptional experiences and promote brand image loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
The Country Care Group PTY LTD.
08.2023 - Current
- Interacted well with clients to build company image, grow connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Vice President
ANU Students Association
10.2021 - 12.2022
- Cultivated strong relationships with key stakeholders, including universities, associations, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and member satisfaction.
- Demonstrated proficient leadership skills to motivate team members and build competent departments.
- Collaborated with internal and external stakeholders to develop strategic initiatives and long term goals.
- Established performance goals for department and provided methods for reaching milestones.
- Hired and managed team members to maximize productivity while training departmental staffs on best practices and protocols.
Education
Master of Arts - Applied Anthropology And Participatory Development
Australian National University
Canberra, ACT12.2022
Bachelor of Arts - International Relations
Universitas Padjadjaran
Bandung, Indonesia08.2018
Skills
- Problem-Solving
- Public Relations
- Hiring and Training
- Strategic Planning
- Microsoft Office Suite
- Team Leadership
- Report Writing
- Community Outreach
- Teamwork and Collaboration
- Upselling and Cross Selling
Accomplishments
- Achieved every monthly budget for sales target through effectively helping with promotions and order fulfillment management.
- Used Microsoft Excel to develop aged receivables tracking spreadsheets, clearing up aged invoices from the previous management.
conferences
National Delegation Team for Indonesia, presenting for Global Justice in Arts in International Student's Week in Ilmenau, Germany. 2017
Languages
English
Native or Bilingual
Indonesian
Native or Bilingual
Timeline
Assistant Store Manager
The Country Care Group PTY LTD.
08.2023 - Current
Vice President
ANU Students Association
10.2021 - 12.2022
Master of Arts - Applied Anthropology And Participatory Development
Australian National University
Bachelor of Arts - International Relations
Universitas Padjadjaran