Angela Solway
58 Ferguson Street, Cessnock,NSW
Overview
15
15
years of professional experience
Work History
Personal Shopper
Woolworths
04.2022 - Current
- Balanced multiple tasks simultaneously, prioritising urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Medical Receptionist
Marketplace Doctor's
02.2019 - 11.2020
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Received and routed laboratory results to correct clinical staff members.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained strict confidentiality of patient information
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Funeral Director's Assistant
Luke Apthorpe & Family Funeral Directors
10.2008 - 11.2018
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Assisted Funeral Director with services.
- Paid attention to detail.
- Transfer duties
- Preparation of the deceased for funerals and viewings.
- On call for Government contract for transfers of the deceased including liaising with NSW Police and Department Of Forensic Medicine Newcastle.
- Cleaning of mortuary/coolroom
- Cleaning of hearse and transfer vehicles
- Maintained the highest level of confidentiality
Housekeeping
Voco Kirkton Park
10.2015 - 01.2016
- Rendered detailed and timely cleaning services whilst working in a fast paced environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Certificate IV - Mortuary Theatre Practice
Ultimo TAFE
Sydney, NSW12.2010
Certificate III - Mortuary Theatre Practice
Ultimo TAFE
Sydney, NSW12.2009
Certificate III - Aged Care
Northnet
Cessnock, NSW09.2008
Skills
- Caring, courteous and professional
- Friendly, positive attitude
- Trustworthy
- Works well as part of a team and independently
- Attention to detail
- Active listener, always willing to learn
- Cultural awareness
- Mortuary operations
- Valid NSW drivers license
Accomplishments
- TAFE Sydney Institute - Department Of Forensic Medicine Sydney -
Certificate Of Recognition for Consistent Academic Progress in Certificate IV Mortuary Theatre Practice.
References
- Kyiarne Low: Ph 0400757988
Woolworth's Online Manager
- Luke Apthorpe: Ph 0427417667
- Alex Bevan: Ph 49450934
Timeline
Personal Shopper
Woolworths
04.2022 - Current
Medical Receptionist
Marketplace Doctor's
02.2019 - 11.2020
Housekeeping
Voco Kirkton Park
10.2015 - 01.2016
Funeral Director's Assistant
Luke Apthorpe & Family Funeral Directors
10.2008 - 11.2018
Certificate IV - Mortuary Theatre Practice
Ultimo TAFE
Certificate III - Mortuary Theatre Practice
Ultimo TAFE
Certificate III - Aged Care
Northnet
Similar Profiles
Stefano BettiniStefano Bettini
Work Experience Crew Member at WoolworthsWork Experience Crew Member at Woolworths
Pritam RahaPritam Raha
Team Member at WoolworthsTeam Member at Woolworths
Ahzmahish Begum MohamedAhzmahish Begum Mohamed
Store Administrator: HR & Finance at WoolworthsStore Administrator: HR & Finance at Woolworths
Connor MontgomeryConnor Montgomery
Team Member at WoolworthsTeam Member at Woolworths
Zachariah ShanahanZachariah Shanahan
Electrician at Ampcontrol - Androck EngineeringElectrician at Ampcontrol - Androck Engineering