Angela Sveller

• Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
• Created, prepared, and delivered reports to various departments.
• Provided remote assistance to customers using screen sharing tools, ensuring efficient issue resolution.
• Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
• Enhanced team productivity, providing guidance and assistance to junior Support Officers when needed.

• Provided tailored support to students with diverse learning needs, including those with physical, intellectual, and behavioral disabilities, ensuring they had the resources and assistance needed to succeed in the classroom.
• Assisted teachers in implementing individualized learning plans (ILPs) and adapting materials to meet the specific needs of students with disabilities.
• Worked closely with students in small groups and one-on-one settings to reinforce lessons, offer additional support, and help with social and emotional development.
• Collaborated with multidisciplinary teams, including teachers, special education coordinators, and external support services, to ensure a holistic approach to student care.
• Monitored and tracked students' progress, providing feedback to teachers regarding academic achievements and areas for improvement.
• Developed and maintained positive relationships with students, fostering a safe and supportive learning environment that encouraged independence and self-confidence.
• Participated in regular training and professional development programs to stay informed about the latest strategies in special education and disability support.
• Assisted with behavioral management strategies and supported students in developing social skills, emotional regulation, and self-advocacy.

This experience honed my ability to work effectively with individuals with varying needs, reinforced my commitment to providing person-centered support, and equipped me with valuable skills for coordinating and delivering educational services for students with disabilities.

• Provided specialized support to students from Kindergarten to Year 12, with moderate to severe disabilities, including those with complex health care needs, behavioral challenges, and trauma.
• Assisted in the development and implementation of Individual Education Plans (IEPs) for students, tailoring support strategies to address each student's unique needs and learning styles.
• Worked closely with teachers, therapists, and other support staff to create a safe, supportive, and inclusive learning environment for students with high needs.
• Supported students with physical, intellectual, and behavioral disabilities by adapting classroom materials and activities to ensure accessibility and engagement.
• Delivered one-on-one and small group support, reinforcing academic content, facilitating social skills development, and encouraging positive behaviors in both structured and unstructured settings.
• Managed and supported students with complex behavioral needs, utilizing de-escalation techniques, positive reinforcement strategies, and individualized behavior management plans.
• Provided health care support to students with medical needs, including administering medication, assisting with personal care, and ensuring the safety and well-being of students with severe health conditions.
• Collaborated with external professionals and service providers to ensure the delivery of holistic support services, including mental health counseling, therapy, and medical care.
• Actively participated in trauma-informed care training, helping to implement strategies to support students with a history of trauma, promoting emotional regulation and resilience.
• Monitored and documented student progress, providing detailed reports to teachers, parents, and other relevant stakeholders to track academic, behavioral, and health-related developments.
• Fostered strong, trusting relationships with students, encouraging independence, self-confidence, and active participation in their learning journey.

My experience at Yandelora School has deeply enhanced my ability to work with students facing a variety of complex challenges. It has strengthened my commitment to providing compassionate, individualized support while working collaboratively to create an inclusive educational environment that meets the diverse needs of students with disabilities, trauma, and high care requirements.

Observation and Work Placement as a School Learning Support Officer

During my placement as a School Learning Support Officer at Broughton Anglican College, I had the opportunity to observe and assist in providing support to students with a range of learning needs, including disabilities, learning difficulties, and behavioral challenges. The placement allowed me to develop my practical skills and deepen my understanding of inclusive education, while actively contributing to the academic and social development of the students.

Key Responsibilities and Observations:

• Supporting Diverse Learners: I assisted students with a variety of learning challenges across primary and secondary levels, providing one-on-one and small group support. This allowed me to observe how tailored support can enhance student engagement and academic performance.
• Collaborating with Teachers: I worked closely with classroom teachers to adapt learning materials and create individualized support strategies. I observed how essential it is to work in partnership with educators to develop and implement personalized learning plans (ILPs) that support each student's unique needs.
• Behavioral Support and Management: I had the chance to observe and assist with implementing behavior management strategies for students with additional needs. I learned how positive reinforcement, de-escalation techniques, and structured routines contribute to creating a conducive learning environment for all students.
• Promoting Social and Emotional Development: I supported students in building social skills and emotional regulation. I observed how targeted social-emotional learning activities help students build resilience, develop positive relationships, and manage emotions effectively.
• Supporting Students with Health and Medical Needs: I was involved in providing assistance to students with physical or medical needs, ensuring their well-being during school activities. This experience deepened my understanding of how crucial health support is for students' overall engagement in the classroom.
• Collaborating with External Professionals: I observed the collaboration between the learning support team and external specialists, such as speech therapists and occupational therapists. This highlighted the importance of a multidisciplinary approach in providing holistic support for students with complex needs.
• Documentation and Reporting: I assisted in documenting student progress, monitoring their development, and providing feedback to teachers and parents. I learned how tracking progress and maintaining accurate records is essential in evaluating the effectiveness of support strategies.

Reflection:This work placement at Broughton Anglican College significantly enhanced my practical skills as a School Learning Support Officer. It deepened my understanding of the importance of individualized support and how a collaborative approach between teachers, support staff, and external professionals contributes to the success of students with diverse needs. I am now more confident in providing tailored support and creating inclusive learning environments that cater to the academic, social, and emotional development of all students.

• Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
• Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
• Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
• Improved cleanliness and sanitation by diligently performing daily cleaning tasks.