Angela TERA
Rydalmere,NSW
Summary
Accomplished Office Manager/Accounting Bookkeeper with a proven track record at Rising Sun Cars Australia Pty Ltd, enhancing office efficiency and financial accuracy. Skilled in bookkeeping and customer service, adept at streamlining operations and improving cash flow management. Demonstrated ability to implement robust internal controls, reducing errors and fostering positive vendor and client relationships.
Overview
16
16
years of professional experience
Work History
Office Manager /Accounting Bookkeeper
Rising Sun Cars Australia Pty Ltd
2019.04 - Current
- Completed bookkeeping for 6 companies - Rising Sun Cars Australia Pty Ltd, Terranocraft Pty Ltd, Angela Reidy Pty Ltd, Golee Pty Ltd RentRideShare and Edward Lees Imports Pty Ltd
- Optimised office efficiency by creating well-organized filing systems for easy access to essential documents.
- Contributed to budget development by providing accurate financial data and forecasting future expenses.
- Created an Office Procedures and Policies book for administration staff enabling streamlining and predictability.
- Eliminated errors in financial recordkeeping through careful forecasting and budget administration.
- Assisted in payroll processing, ensuring timely disbursement of wages while maintaining accuracy in deductions and withholdings.
- Provided exceptional customer service when interacting with vendors or clients regarding billing inquiries or disputes resolution.
- Enhanced cash flow management with diligent reconciliation of bank statements and daily monitoring of account balances.
- Maintained strong working knowledge of relevant accounting principles through ongoing professional development opportunities.
- Reduced errors by implementing robust internal controls for bookkeeping procedures.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Implemented new accounting processes to decrease spending and work flow downtime.
Taxitech Inspection Centre Assistant
Combined Communications Network Pty Ltd
2018.01 - 2019.01
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Developed and implemented strategies to streamline office operations.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Trained and supervised employees on office policies and procedures.
- Drafted common document templates to reduce time spent creating documents from scratch.
Office Manager
Architectural Projects Pty Ltd
2017.01 - 2018.01
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
Office Manager /Accounting Bookkeeper
PR & G Investments Pty Ltd
2009.01 - 2016.12
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
- Maintained accurate financial records, ensuring compliance with regulatory requirements and company policies.
- Reviewed account discrepancies and proposed courses of action to minimize losses.
- Optimized workspace usage by reorganizing floor plans according to team needs and office layout constraints.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Counselling Psychology
Australian College of Applied Professions
Sydney, NSW07.2026
Certificate V - Bookkeeping
Australian College of Business And Training
Sydney, NSW2024
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Bookkeeping
- Document Management
- Clerical Support
- Relationship Building
- Conflict Management
- Policy Implementation
- Financial Reporting
- Policy and procedure modification
- MS Office
- Professional and Courteous
Additional Information
References available by request
Timeline
Office Manager /Accounting Bookkeeper
Rising Sun Cars Australia Pty Ltd
2019.04 - Current
Taxitech Inspection Centre Assistant
Combined Communications Network Pty Ltd
2018.01 - 2019.01
Office Manager
Architectural Projects Pty Ltd
2017.01 - 2018.01
Office Manager /Accounting Bookkeeper
PR & G Investments Pty Ltd
2009.01 - 2016.12
Bachelor of Science - Counselling Psychology
Australian College of Applied Professions
Certificate V - Bookkeeping
Australian College of Business And Training
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