Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angela Visser

Perth,WA

Summary

Dutch worker on a second year Working Holiday Visa with experience working abroad in hospitality, customer service and housekeeping. Friendly, reliable and highly motivated individual, always willing to learn and expand my current set of skills. Currently located in Perth searching for a long term opportunity. I offer my 100% flexibility to work various rosters on a FIFO basis. Current visa valid until March 2026.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Allrounder Housekeeping/Bar/Receptionist

Sow & Piglets Guesthouse
12.2023 - 03.2024
  • Housekeeping duties including making beds, vacuuming and doing laundry.
  • Cleaning shared kitchen, common areas and bathrooms of the guest house.
  • Working behind the bar at the brewery serving beverages and pizza’s.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Farm Hand

Crystal Creek Plantation
08.2023 - 12.2023
  • Handled cash transactions and maintained sales and payments records accurately on the market
  • Harvested crops at peak ripeness, ensuring highest quality produce for market.

Farm Hand

House Bros Farms
03.2023 - 05.2023
  • Daily farm tasks on the potato farm

Quality Manager

Telecommunication
02.2022 - 02.2022
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Provide motivational support in development and training working with targets and KPI’s.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.

Customer Care Agent

Telecommunication
10.2020 - 02.2022
  • Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
  • Assisted customers by chat and phone with questions in Dutch and English
  • Navigated multiple computer systems and applications to find information.

Receptionist/Housekeeping Cleaner

Campsite
07.2020 - 10.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Deep cleaning the bungalows after not being used in the off-season.
  • Structural cleaning after every stay.

Receptionist

Hotel
01.2020 - 02.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Team Leader

Supermarket
02.2014 - 11.2019
  • Responsible for the appearance of the store.
  • Directing employees and doing check up’s whether the

work was running efficiently.

Thesis

Travel Agency
02.2018 - 12.2018
  • Conducting a communication plan including implementation plan.

Intern Partner Support

Travel Agency
09.2016 - 01.2017
  • Maintaining contact with the partners, both by telephone and by email.
  • Updating new contract details in various systems, such as prices and new products.

Education

Spanish

Spanish Language School Don Quijote
Playa Del Carmen, Mexico
12-2020

Bachelor of Science - Tourism Management

Inholland
Haarlem
10-2018

Skills

  • Verbal and written communication
  • Customer service skills
  • Time management skills
  • Flexibility
  • Attention to details

Certification

  • RSA
  • White card
  • WA driver’s licence

Languages

Dutch
Native or Bilingual
English
Full Professional
Spanish
Limited Working

Timeline

Allrounder Housekeeping/Bar/Receptionist

Sow & Piglets Guesthouse
12.2023 - 03.2024

Farm Hand

Crystal Creek Plantation
08.2023 - 12.2023

Farm Hand

House Bros Farms
03.2023 - 05.2023

Quality Manager

Telecommunication
02.2022 - 02.2022

Customer Care Agent

Telecommunication
10.2020 - 02.2022

Receptionist/Housekeeping Cleaner

Campsite
07.2020 - 10.2020

Receptionist

Hotel
01.2020 - 02.2020

Thesis

Travel Agency
02.2018 - 12.2018

Intern Partner Support

Travel Agency
09.2016 - 01.2017

Team Leader

Supermarket
02.2014 - 11.2019
  • RSA
  • White card
  • WA driver’s licence

Spanish

Spanish Language School Don Quijote

Bachelor of Science - Tourism Management

Inholland
Angela Visser