Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CHAO CHUN WANG

Southport,QLD

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Cashier

The Southport Asian Market
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

English Teaching Assistant

Shane English School
03.2022 - 03.2023
  • Assessed student progress regularly through various assessment methods, ensuring timely feedback on their performance.
  • Established a positive classroom environment that fostered open communication, mutual respect, and active participation from all students.
  • Boosted overall student engagement through the implementation of group activities, interactive presentations, and hands-on learning experiences.
  • Implemented effective classroom management strategies to maintain order and promote a focused learning environment.
  • Collaborated with colleagues to develop cross-curricular projects that enriched students'' understanding of multiple subject areas.
  • Enhanced student reading comprehension by incorporating diverse texts and multimedia resources in lesson plans.
  • Developed tailored lesson plans to meet individual student needs, resulting in improved academic performance and increased confidence.
  • Mentored new teachers by sharing best practices, offering guidance on curriculum development, and providing general support throughout the school year.
  • Communicated proactively with parents regarding student progress, addressing any concerns or issues promptly and professionally.
  • Contributed to the planning and execution of school-wide events such as literacy nights, book fairs, and parent-teacher conferences to foster community involvement in education.
  • Mentored and tutored individual students needing additional help.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Shared important information with students concerning upcoming assignments and tests.
  • Handled class records for attendance, assignment grades and course participation scores.

Administration Staff

Big Eagle Tour
06.2020 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

Master of Arts - Hospitality Administration And Management

Griffith University
Gold Coast, QLD
03.2026

Bachelor of Arts - Political Science

Chinese Culture University
Taipei, Taiwan
06.2019

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Professionalism and Courtesy
  • Team Collaboration
  • Cooperative Attitude

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working

Timeline

Cashier

The Southport Asian Market
01.2024 - Current

English Teaching Assistant

Shane English School
03.2022 - 03.2023

Administration Staff

Big Eagle Tour
06.2020 - 09.2021

Master of Arts - Hospitality Administration And Management

Griffith University

Bachelor of Arts - Political Science

Chinese Culture University
CHAO CHUN WANG