Angela Wu
Sydney
Summary
Psychology student with strong administrative, sales, and client-facing experience. Skilled in managing appointments, invoicing, customer service, and working independently. Passionate about psychology and eager to gain hands-on experience in mental health settings.
Overview
7
7
years of professional experience
Work History
Art Consultant
Harvey Galleries (Dr. Seuss)
09.2023 - Current
- Independently managed the gallery, handling all aspects of daily operations, including opening/closing procedures and client interaction
- Oversaw administrative tasks such as invoicing, inventory management, CRM updates, and email correspondence
- Provided tailored art consultancy services to clients, assisting with curation, artwork selection, and custom orders based on individual preferences and interior needs
- Processed sales transactions and coordinated orders, including logistics, framing, and delivery follow-ups
- Built and maintained strong client relationships through ongoing communication, personalised service, and post-sale support
Supervisor (Retail Employee Level 3)
Pandora Jewelry
06.2021 - 11.2024
- Key holder with responsibilities including opening/closing the store and managing operations in the absence of the store manager
- Supervised staff, delegated tasks, and ensured smooth daily operation
- Assisted with visual merchandising, stock management, and compliance with brand standards
- Controlled store inventory and reviewed cash handling and operations reports.
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Promoter
Embassy
03.2018 - 03.2023
- Demonstrate and provide information on promoted products/services
- Identify interests and understand customer needs and requirements
- Report on demonstration-related information (interest level, questions asked, number of samples/flyers distributed etc)
- Identify and build relationships with potential customers
- Advertise and promote on social media platforms, providing information and quick and easy bookings.
- Distribute product samples, brochures, flyers etc
Crew Member
NAS
02.2018 - 03.2022
- An ambassador professional and representer of the National Art School
- Has a solid understanding of the School's degree programs and interact confidently with future students, providing advice about course selection and student life on campus
- Set up career expo, accommodating future students on relevant information regarding their personal interest while building strong relationship
- Ability to work excellent in teams and assist with various activities including event set up and pack down
- Demonstrate initiative, enthusiasm and enjoy working with people.
Personal Loan Specialist
Commonwealth Bank
12.2019 - 06.2020
- Assisting customers on home loan & other loan enquiries
- This includes capturing loan applications, finding the most appropriate solution to the customer's needs, servicing & submitting through to the credit team
- Effectively managed relationships with the customers providing exceptional service at all times
- Assist in other branch activities if required like cash handling duties, leading team huddles & other transactions that customers may need assistance with
- Be proactive making calls to new customers to assist in achieving branch lending goals
- Actively cross-sell other products & services tailored to the customer's needs
- Helping customer manage their personal loan repayments, booking appointments and always following up with customers when needed.
Staff Member
MYER
09.2018 - 11.2019
- Skills in sales and achieving KPI
- Forming strong relationships with customers while delivering exceptional service
- Help customers try on, fit merchandise and process an online order
- Able to multi-task and work in fast fast-paced environment, especially during the Christmas period
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Fundraising Experts, Paid Collector
Fundamental Sydney
11.2017 - 02.2018
- Attend community events, meetings, or conferences to promote organisational goals or solicit donations or sponsorships
- Excellent communicator, enthusiastic and motivated, with public speaking and presentation levels
- Establish fundraising or participation goals for special events or specified time periods
- Identify and build relationships with potential donors
- Direct or supervise fundraising staff, including volunteer staff members
- Ability to work under pressure while meeting and exceeding the target
- Prepare materials for charitable events, such as fundraising envelopes, bid sheets, or gift bags
- Develop strategies to encourage new or increased contributions.
Education
Graduate Diploma of Psychological Science -
Australian College of Applied Professions
12.2025
Bachelor of Fine Arts -
National Art School
12.2021
High School Diploma -
Parramatta High School
12.2016
Skills
- Psychology & Mental Health Knowledge (currently studying, in 3rd year)
- Appointment & Diary Management
- Invoicing & Administrative Support
- Filing & Confidential Information Handling
- Client Relationship Management
- Psychometric Test Scoring (willing to learn)
- Attention to Detail & Time Management
- Strong Written & Verbal Communication
- Microsoft Office & Google Workspace
- CRM & POS Systems
- Ability to Work Autonomously
Timeline
Art Consultant
Harvey Galleries (Dr. Seuss)
09.2023 - Current
Supervisor (Retail Employee Level 3)
Pandora Jewelry
06.2021 - 11.2024
Personal Loan Specialist
Commonwealth Bank
12.2019 - 06.2020
Staff Member
MYER
09.2018 - 11.2019
Promoter
Embassy
03.2018 - 03.2023
Crew Member
NAS
02.2018 - 03.2022
Fundraising Experts, Paid Collector
Fundamental Sydney
11.2017 - 02.2018
High School Diploma -
Parramatta High School
Graduate Diploma of Psychological Science -
Australian College of Applied Professions
Bachelor of Fine Arts -
National Art School
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