Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Angela Yi

2/14 Beronga St, North Strathfield

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier

Panda Saturday (Night Club)
06.2023 - 12.2024
  • Greeted customers entering and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Actively listened to customers, handled concerns quickly and escalated major issues to security.

Medical Receptionist/Contact Center Agent

I-Med Radiology (Radiology Clinic)
03.2023 - 12.2024
  • Coordinated patient scheduling, sign-in, sign-out and payments for billing.
  • Checked patient insurance, and health history to keep information current.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional manner.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Translator/Interpreter/Artist Care Team

Live Nation Worldwide Inc.
02.2023 - 02.2023
  • Translated documents from English to Korean.
  • Provided translation and interpretation services for foreign stage directors, allowing them to easily interact with the local directors.
  • Assisted with stage production
  • Provided professional assistance for stage artists

Customer/Food Service Worker

KFC (Fast Food Restaurant)
09.2020 - 11.2021
  • Utilised strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean workspaces to maximise productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Cafe Worker

Donut King (Dessert Cafe)
04.2019 - 12.2019
  • Maintained a clean and organised cafe environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Dish washed, wiped and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced quality desserts and drink products complying to company quality and quantity standards.

Education

Completed Courses And Obtained Certifications -

Global Bridge College
Sydney, NSW
01-2024

High School Diploma -

Concord High School
Sydney, NSW
01-2022

Skills

  • Customer service/assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitising
  • Reliability and punctuality
  • Adaptable
  • Attention to detail

Languages

English
Native or Bilingual
Korean
Native or Bilingual

Certification

  • Certificate III in Individual Support
  • Certificate IV in Disability
  • Provide First Aid
  • Provide basic emergency life support
  • Provide cardiopulmonary resuscitation

Timeline

Cashier

Panda Saturday (Night Club)
06.2023 - 12.2024

Medical Receptionist/Contact Center Agent

I-Med Radiology (Radiology Clinic)
03.2023 - 12.2024

Translator/Interpreter/Artist Care Team

Live Nation Worldwide Inc.
02.2023 - 02.2023

Customer/Food Service Worker

KFC (Fast Food Restaurant)
09.2020 - 11.2021

Cafe Worker

Donut King (Dessert Cafe)
04.2019 - 12.2019

Completed Courses And Obtained Certifications -

Global Bridge College

High School Diploma -

Concord High School

Similar Profiles

CREATE PROFILE
Angela Yi