Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angela Zhu

Aspendale

Summary

Dynamic professional with a strong background in business operations and customer service, honed as a Shop Owner and Nursing Assistant at Cabrini Hospital. Proven ability to develop loyal customer relationships and manage financial records effectively. Skilled in pricing strategy and adept at fostering partnerships, ensuring high satisfaction and engagement levels.

Overview

25
25
years of professional experience

Work History

Shop Owner

Self-employeed
05.2009 - 06.2025
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.

Nursing Assistant

Cabrini Hospital
01.2000 - 01.2007
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.

Education

High School Diploma -

Holmesglen Institute of TAFE
Melbourne, VIC
01.1998

Skills

  • Networking and partnerships
  • Business operations
  • Pricing strategy
  • Customer service background

Languages

Chinese

Timeline

Shop Owner

Self-employeed
05.2009 - 06.2025

Nursing Assistant

Cabrini Hospital
01.2000 - 01.2007

High School Diploma -

Holmesglen Institute of TAFE

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Angela Zhu