Dynamic and adaptable professional with a strong background in customer service. Proven ability to lead teams and train new hires while maintaining a clean and efficient workspace. Recognised for effective multitasking and a commitment to creating a welcoming atmosphere, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Party Host
TicTok Party and Play Centre
04.2025 - Current
Supervised children's activities, maintaining happiness, safety and well-being.
Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Planned parties according to customer specifications.
Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Barista
Macdonals
09.2022 - 04.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Shopping Lane
Neran Cagri
01.2023 - 09.2023
Greeted customers entering store and responded promptly to customer needs.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.