Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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Angelgrace Papalii

St Helens Park,NSW

Summary

I am a customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. I am committed to improving customer satisfaction and driving positive outcomes. I have a dedication to quickly adapting to new challenges and growing more as I learn. I have strong problem-solving abilities, and I foster strong relationships with clients and team members. Focused on supporting team success and achieving positive results. I am a hard-working employee with customer service, multitasking, and time management abilities. I'm devoted to giving every customer a positive, and memorable experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Production Worker

Best Bottlers
Minto, NSW
04.2022 - 08.2022
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Ensured proper labelling of completed products before shipping out.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Communicated with team members regarding tasks assigned during shift.
  • Identified defective parts or components and removed them from production line.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Met or exceeded target for on-time customer shipments.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Classified defects from finished orders for record tracking and statistics.
  • Reported any issues to supervisor immediately for resolution.
  • Worked effectively in team environments to make the workplace more productive.

Picker & Packer

The Nile Group
Lidcombe, NSW
10.2021 - 02.2022
  • Organized goods in an orderly fashion on shelves or racks within the warehouse facility.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Maintained a clean and organized work area throughout the shift.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Stored inventory in designated locations within the warehouse facility based on size, type.
  • Placed products on conveyors for final wrapping and shipment.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Performed quality control checks on products before packing them for shipment.
  • Lifted heavy items onto pallets with a forklift or manual pallet jack.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Completed daily reports of work completed accurately at end of shift.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized hand-held scanners to scan barcodes and enter data into the system.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Education

Campbelltown Performing Arts High School
Campbelltown, NSW
12-2017

Skills

  • Inventory management
  • Quality control
  • Equipment maintenance
  • Attention to detail
  • Problem identification
  • Task prioritization
  • Heavy lifting techniques
  • Assembly procedures
  • Product packaging
  • Label application
  • Customer focus
  • Relationship building
  • Continuous improvement
  • Emergency response planning

Certification

  • RSG Certificate
  • RSA Certificate

Languages

English
Native/ Bilingual
Samoan
Limited

Affiliations

  • Fitness and wellness: Regularly attend the gym, demonstrating commitment, discipline, and a focus on personal health and well-being
  • Creative arts: Skilled in drawing, painting, and designing, with ongoing practice in tattoo design, showcasing attention to detail, creativity, and artistic expression
  • Psychology Enthusiast: Actively exploring psychological concepts of human behaviour, reflecting strong analytical and empathetic qualities.

Timeline

Production Worker

Best Bottlers
04.2022 - 08.2022

Picker & Packer

The Nile Group
10.2021 - 02.2022

Campbelltown Performing Arts High School
Angelgrace Papalii