Angeli Calyun-Sice
Marsden,Queensland
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
School Captain
Marsden State High School
01.2023 - 12.2023
- Worked closely with professional staff within the education system including principles and head of departments as well as politicians and financial advisors
- Excelled in written and verbal communications with organisations and companies via email and face to face meetings
- Organising fortnightly pillar meeting with the Schools Leadership team and advocated
- Managing and hosting school parades
- Organised monthly meeting with mentors of the Commonwealth Bank
Crew Member
McDonalds
01.2022 - 09.2023
- Improved customer satisfaction by providing friendly and efficient service at the register
- Enhanced team productivity by maintaining a clean and organized workspace for crew members
- Ensured accurate order fulfillment with diligent attention to details while assembling meals
- Contributed to increased sales by upselling menu items and promoting special offers
Education
Associate Degree of Hotel Management And Tourism - Hospitality
The Hotel School
Brisbane, QLD2025
QCE Graduate -
Marsden State High School
01.2023
Skills
- Verbal and Written Communication
- Customer Service
- Time Management
- Networking
- Analytical and Critical Thinking
- Dependable and Responsible
- Ethical Leadership
- Project Planning
- Teamwork and Collaboration
- Problem-Solving
Awards
- Wonderful Woman Of Waterford Award 2023
- Girls of Impact Scholarship Graduates | February 2022 September 2022
- QUT Student with Potential Award 2022 & 2023
- Runner Up National Australian National Volleyball Competition 2022 | Whilst being acting Captain for the team
- Academic Gold Award - Marsden State School 2021, 2022, 2023
References
Available upon request
Certification
- Responsible Service of Alcohol License - April 2024
Timeline
School Captain
Marsden State High School
01.2023 - 12.2023
Crew Member
McDonalds
01.2022 - 09.2023
Associate Degree of Hotel Management And Tourism - Hospitality
The Hotel School
QCE Graduate -
Marsden State High School
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