Summary
Overview
Work History
Education
Skills
Timeline
Angelica  Malar

Angelica Malar

Delaney's Creek,QLD

Summary

Dynamic professional with a proven track record at Woodford Gardens Cafe, excelling in kitchen management and customer service. Mastered cooking techniques and food safety, enhancing menu quality and reducing waste. Skilled in team collaboration and effective communication, significantly improving service delivery and customer satisfaction.

Forward-thinking professional offering more than Number years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times. Excellent and proven Type skills.

Overview

2024
2024
years of professional experience

Work History

Chef

Woodford Gardens Cafe
  • Researched food trends to inspire innovative menu concepts and seasonal specials.
  • Streamlined kitchen operations by organizing workflow and maintaining cleanliness.
  • Mastered various cooking techniques by preparing diverse cuisines and menu items.
  • Responded to customer feedback, improving menu offerings and service quality.
  • Implemented strict food safety protocols by monitoring kitchen sanitation practices.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.

Shop Assistant

Silly Sollys
02.2018 - 01.2024
  • Handled transactions to ensure smooth and accurate checkout process.
  • Improved customer satisfaction by providing friendly and knowledgeable service.
  • Processed inventory shipments for timely restocking of shelves.
  • Increased sales opportunities with clear product recommendations.
  • Organized merchandise displays, creating an inviting shopping environment.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Developed strong product knowledge to educate customers on features and benefits.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Negotiated with suppliers for timely delivery of stock, ensuring continuous product availability.
  • Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.

Nurse

WRBH
09.2015 - 01.2024
  • Performed routine assessments and evaluations to identify patient health issues, guiding appropriate interventions and care strategies.
  • Assisted in developing individualized care plans by collaborating with interdisciplinary teams to address patient needs and preferences.
  • Administered medications and treatments through infusion pumps, ensuring accuracy in dosage and adherence to safety protocols.
  • Used proper wound care techniques by providing appropriate dressings and monitoring for signs of infection.
  • Educated patients and families on health management, promoting understanding of treatment options and preventive measures.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.

Store Assistant

City Beach
06.2009 - 02.2015
  • Improved customer satisfaction by providing timely assistance and addressing concerns.
  • Processed transactions accurately to ensure smooth checkout experience.
  • Handled customer returns and exchanges efficiently to uphold store policies.
  • Maintained organized store layout by restocking merchandise and keeping products easily accessible.
  • Collaborated with team members to create engaging product displays, increasing overall store appeal.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.

Education

Yr 12 -

St Peter Claver College, Dinmore, QLD

Skills

  • Food safety and sanitation
  • Customer service
  • Knife skills
  • Cooking techniques
  • Food quality
  • Kitchen management
  • Food presentation
  • Meal preparation
  • Attention to detail
  • Effective communications
  • Kitchen operations
  • Team collaboration
  • Grilling techniques
  • Kitchen equipment operation and maintenance
  • Ingredient knowledge
  • Verbal and written communication
  • Frying techniques
  • Hospitality service expertise
  • Sanitation guidelines
  • Inventory management
  • Workflow optimization
  • Sanitation practices
  • Business management
  • Order delivery practices
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Physical stamina
  • Stock ordering

Timeline

Shop Assistant - Silly Sollys
02.2018 - 01.2024
Nurse - WRBH
09.2015 - 01.2024
Store Assistant - City Beach
06.2009 - 02.2015
Chef - Woodford Gardens Cafe
St Peter Claver College - Yr 12,
Angelica Malar