Maria Angelica Prada
Melbourne,VIC
Summary
I have experience in providing attentive and friendly service in a fast-paced environment. I have strong communication skills to ensure guest satisfaction and smooth operation by keeping workspaces clean and organized and effectively managing multiple tasks.
I consider myself an honest, responsible person, with a good attitude and great communication skills, with an excellent appreciation for teamwork, I am willing and eager to learn, I am efficient, with time available during the week and weekends, I am reliable, punctual and organized.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
MELBOURNE PAVILION
01.2023 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Guest table service
Hotel Waiter
INTERCONTINENTAL HOTEL MELBOURNE
01.2023 - Current
- Be attentive to the requests of restaurant customers
- Keep the buffet clean and organized
- Provide a friendly and respectful service to customers, providing solutions to all requirements
- Deliver services in the rooms
Cleaner
Quayclean – Australia Open
02.2023 - 01.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Handled equipment, chemicals, and materials properly and with caution.
Kitchen Hand
NEXT HOTEL MELBOURNE
02.2022 - 09.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients.
Education
Diploma - Leadership and management
Australia Federation College
Melbourne, VIC02.2025
General English Course -
Greenwich English College
Melbourne, VIC01.2024
Professional Study - Marketing and International Business
Technological Units of Santander
01.2022
Technologist - marketing and commercial management
Technological Units of Santander
01.2020
High School Study -
Medalla Milagrosa Educational Institution
Bucaramanga, Santander01.2014
Primary School -
Medalla Milagrosa Educational Institution
Bucaramanga, Santander01.2007
Skills
- Strong multitasking
- Positive attitude
- Efficient organization
- Reliability and punctuality
- Attention to detail
- Dedicated work ethic
Languages
Spanish
English
Personal Information
- Date of Birth: 06/06/97
- Marital Status: Married
Identity Document
Passport, AY462197
Timeline
Cleaner
Quayclean – Australia Open
02.2023 - 01.2025
Wait Staff Member
MELBOURNE PAVILION
01.2023 - Current
Hotel Waiter
INTERCONTINENTAL HOTEL MELBOURNE
01.2023 - Current
Kitchen Hand
NEXT HOTEL MELBOURNE
02.2022 - 09.2024
General English Course -
Greenwich English College
Professional Study - Marketing and International Business
Technological Units of Santander
Technologist - marketing and commercial management
Technological Units of Santander
High School Study -
Medalla Milagrosa Educational Institution
Primary School -
Medalla Milagrosa Educational Institution
Diploma - Leadership and management
Australia Federation College
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