Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Rafaraci

Sydney

Summary

Adaptable and detail-oriented commerce graduate with experience across retail operations, marketing coordination, and customer engagement. Skilled in data analysis, stakeholder collaboration, and CRM management, with a proven ability to translate insights into practical solutions that support business goals. Recognised for strong customer focus, problem-solving ability, and commitment to delivering outcomes with accuracy and efficiency. Eager to contribute to Qantas in an entry-level corporate role, bringing professionalism, adaptability, and a passion for continuous improvement within a dynamic, customer-driven environment.

Overview

6
6
years of professional experience

Work History

Inventory Lead

Aje Collective
01.2023 - Current
  • Led the end-to-end operational process of accepting and logging approximately 500 units, maintaining precise inventory control and optimizing stock handling procedures across multiple store locations.
  • Partnered with senior stakeholders internally to analyse sales trends, forecast demand, and implement stock optimisation strategies that improved efficiency and supported business objectives.
  • Applied analytical ability to interpret data in our stock levels, shipment volumes or discrepancies, to adapt processes in response to changing store priorities and customer needs.
  • Maintained customer relationships weekly through CRM tools and targeted email marketing, delivering customer-focused communications aligned with seasonal campaigns.
  • Coordinated daily with head office, store teams, and suppliers, demonstrating teamwork, adaptability, and resilience in a dynamic environment.
  • Delivered operational improvements that enhanced product availability, reliability, and overall customer experience.

Field Visual Merchandiser

Sheike Australia
01.2021 - 01.2023
  • Designed and executed merchandising strategies across multiple stores, aligning with corporate campaigns and customer demographics.
  • Collaborated with head office and store managers, ensuring stakeholder alignment and brand consistency across locations.
  • Analysed sales results to refine strategies, using data to inform continuous improvement in customer engagement and sales performance.
  • Trained and mentored store associates, fostering teamwork and adaptability within diverse teams.
  • Balanced analytical tasks (data-driven stock control) with customer-focused execution (brand experience and presentation).

Supervisor & Social Media Marketing Assistant

Bluefit
01.2020 - 01.2022
  • Supervised daily operations, ensuring safety, reliability, and compliance within a customer-facing environment.
  • Coordinated marketing initiatives and customer engagement campaigns, using data analysis to evaluate effectiveness and refine strategies.
  • Built strong relationships with internal stakeholders to align promotional efforts with operational goals.
  • Delivered high-quality customer service with a focus on loyalty, retention, and customer satisfaction.
  • Adapted quickly to shifting priorities while balancing operational responsibilities with marketing objectives.

Marketing Assistant (Internship)

DSIGNS Australia PTY
01.2021 - 01.2021
  • Supported delivery of marketing campaigns across CRM, email, and social media platforms to strengthen customer relationships and engagement .
  • Applied problem-solving and analytical ability in maintaining accurate databases, supporting efficiency in communications.
  • Conducted market research and competitor analysis to inform strategy, contributing to innovation and continuous improvement.
  • Collaborated with design and CRM teams, demonstrating stakeholder collaboration and adaptability in a fast-paced environment.

Education

Bachelor of Commerce - Marketing

Macquarie University
Sydney, NSW
05-2023

Higher School Certificate - ATAR

Bethany College
Sydney, NSW
01.2018

Skills

  • Teamwork & stakeholder collaboration: cross-functional coordination & relationship management
  • Analytical ability and Reporting : data analysis, problem-solving & reporting
  • Customer focus: CRM management, customer engagement & service excellence
  • Adaptability & resilience in fast-paced corporate environments
  • Campaign execution & continuous improvement mindset
  • Inventory & stock optimisation, operational efficiency
  • Administrative support, scheduling & attention to detail
  • Proficiency in AP21, Shopify, Shipit, MS Office Suite

Languages

Languages: English (fluent), Italian (beginner)

Timeline

Inventory Lead

Aje Collective
01.2023 - Current

Field Visual Merchandiser

Sheike Australia
01.2021 - 01.2023

Marketing Assistant (Internship)

DSIGNS Australia PTY
01.2021 - 01.2021

Supervisor & Social Media Marketing Assistant

Bluefit
01.2020 - 01.2022

Bachelor of Commerce - Marketing

Macquarie University

Higher School Certificate - ATAR

Bethany College

Similar Profiles

CREATE PROFILE
Angelica Rafaraci