Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Angelica Veloira

Longwarry,VIC

Summary

Continuing her journey in early childhood education, Angelica is a determined and lively student who strives to do her best in everything. She has previously undertaken a semester of psychology at RMIT University where she realised that learning and observing about children's development was for her, and so promptly terminated her enrollment to work with kids. WWCC and Food Safety certified as a cause of being a waitress and having previous volunteering experience with the Australian Red Cross, she is enthusiastic of what's to come for her future as an early childhood educator.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

George’s Restaurant Café & Bar
Camberwell, Victoria
03.2022 - 12.2022
  • Participated in regular closing duties such as sweeping the floor, wiping tables and chairs, cleaning the bar, sorting out cutlery and handling the dishwasher located at the bar
  • Amicably talked to customers about their queries, specific food requests and/or allergies or concerns about a variety of dishes and communicating these concerns with the chefs or other waiters and waitresses
  • Aided in hosting several parties and events in where immaculate organisation and consideration was implemented to accommodate the guests’ needs
  • Worked and tested through the modules in which effective notetaking, communication and customer and staff conduct was taught.
  • Developed positive relationships with regular customers through friendly conversation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Informed customers of daily specials in an engaging manner.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Fashion Retail Assistant

Australian Red Cross
Richmond, Victoria
10.2021 - 03.2022
  • Implemented diligence and adaptability in behaviour through the different duties required to efficiently run the store, including both teamwork and individual responsibilities
  • Managed backroom duties of efficiently storing, tagging, and putting out products on racks to ensure customers have a variety of stock to choose from
  • Executed transactions and sales targets by cash register and onlooked customer inquiries and concerns in a warm manner
  • Improved store presentation and floor layout ensuring that all sweeping and cleaning duties were acted upon, including the backroom
  • Carefully reflected each 6 hours shift every week to both my supervisors and me to improve my performance.
  • Ensured that the store was kept clean and organized at all times.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Managed fitting rooms, ensuring they were neat, orderly, free of clutter and odorless.
  • Computed purchases and received and processed cash or credit payment.
  • Collaborated with colleagues to identify areas of improvement in customer service processes.
  • Performed daily opening and closing procedures such as counting register funds, completing bank deposits.

Education

Certificate III - Early Childhood Education

Practical Outcomes
Online
09-2024

High School Certificate -

BLACKBURN HIGH SCHOOL
01.2022

Skills

  • Teamwork
  • Fast learner
  • Cash-handling
  • Self-efficient
  • Diligent
  • Organised
  • Patient
  • Detail-oriented
  • Effective time management
  • Safe Food Handling
  • Special Dietary Requirements
  • Cleaning and Sanitation
  • Early Childhood Education
  • Verbal and Written Communication
  • Positive Reinforcement
  • Observational Skills
  • Nutrition Planning

Languages

English
Native/ Bilingual
French
Full Professional
Spanish
Elementary
Tagalog
Elementary

Certification

  • Working with Children Check
  • Food Safety Certificate

Timeline

Waitress

George’s Restaurant Café & Bar
03.2022 - 12.2022

Fashion Retail Assistant

Australian Red Cross
10.2021 - 03.2022

Certificate III - Early Childhood Education

Practical Outcomes

High School Certificate -

BLACKBURN HIGH SCHOOL
Angelica Veloira