Angelica Amor Salvador
Campbelltown,NSW
Summary
Adept at enhancing production quality and efficiency, my tenure at Inghams Chicken honed my expertise in meat cutting and problem-solving, significantly improving process standards. Skilled in both technical operations and fostering a culture of safety, I excel in roles requiring meticulous attention to detail and collaborative teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Trainer
Inghams
Ingleburn
10.2023 - Current
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Provided feedback on employee performance based on observed results during training sessions.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Resolved any issues raised by participants during the training session in a timely manner.
- Provided support for trainers in order to ensure successful delivery of courses.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Explained goals and expectations required of trainees.
- Monitored, evaluated and recorded training activities or program effectiveness.
QC Officer
Inghams
Ingleburn
01.2021 - Current
- Monitored product performance throughout the manufacturing process to identify potential issues early on.
- Ensured that all production processes were in accordance with company policies and procedures.
- Maintained accurate records of all inspection results, findings, and corrective actions taken.
- Performed root cause analysis to determine sources of defects or problems.
- Maintained a safe working environment according to established safety guidelines.
- Assisted in training personnel on proper use of testing equipment and techniques.
- Conducted calibration tests on measuring instruments used in production operations.
- Updated and documented inspection results by accurately completing reports.
- Identified quality problems and recommended solutions.
Poultry Processor
Inghams Chicken
Ingleburn, NSW
10.2019 - Current
- Cleaned, weighed, and labeled poultry products prior to packaging.
- Maintained accurate records of all production processes.
- Inspected and sorted poultry items for quality assurance purposes.
- Operated machinery to package and process poultry products.
- Ensured that the poultry processing area was kept clean and sanitary at all times.
- Monitored equipment functions during production runs.
- Assisted in loading pallets with packaged poultry items for shipment.
- Utilized knives, scissors, and other tools to cut up whole chickens into parts as needed.
- Performed sanitation duties such as cleaning floors, walls, and work surfaces regularly.
- Performed regular maintenance on equipment used in the poultry processing line.
- Communicated effectively with other team members regarding product specifications or any problems encountered during processing activities.
- Followed company policies related to health and safety regulations while performing job tasks.
- Reported any issues or problems with machines or equipment immediately to supervisors.
- Participated in training sessions designed to improve job performance skills.
- Maintained good working relationships with colleagues by being cooperative and professional at all times.
- Adhered strictly to food safety protocols throughout the entire production process.
- Complied with government regulations concerning the handling of hazardous materials associated with poultry processing operations.
- Used special knives, tools and equipment to cut, debone and separate meat.
- Followed established procedures for safety and productivity.
- Cut and deboned carcasses in marketable pieces such as wings, drumsticks and breasts.
- Assembled, set up and tore down work stations and production lines and maintained neat, clean and safe work area.
- Prepared and handled hazardous chemicals used during processing.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Cut, wrapped, weighed and labeled orders for customers.
- Properly stored meat to decrease waste and increase product freshness span.
- Kept detailed records of meat cuts for accurate inventories.
Process Worker
Huon
Ingleburn
06.2019 - 10.2019
- Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
- Followed safety protocols when handling hazardous materials.
- Sorted and packaged products to prepare for processing or shipment.
- Identified and set aside equipment in need of maintenance or repair.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
Customer Service Representative
Acquire BPO
Quezon City, Philippines
01.2012 - 10.2015
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Bachelor of Science - Hotel And Restaurant Management
ICCT
Cainta, PhilippinesSkills
- Operating skinning machines
- Cross-training abilities
- Cutting meat
- Box strapping
- Workplace Safety
- Using hand tools
- Operating defining machines
- Chemical Handling
- Preparing boxes
- Sanitation Procedures
- Packaging and Labeling
- Quality Control Standards
- Problem-Solving
- Food safety and sanitation
- Meat Cutting
- Quality Control
Certification
- First Aid Certificate
- First Aid License
- Yellow belt Training Certificate
Timeline
Trainer
Inghams
10.2023 - Current
QC Officer
Inghams
01.2021 - Current
Poultry Processor
Inghams Chicken
10.2019 - Current
Process Worker
Huon
06.2019 - 10.2019
Customer Service Representative
Acquire BPO
01.2012 - 10.2015
- First Aid Certificate
- First Aid License
- Yellow belt Training Certificate
Bachelor of Science - Hotel And Restaurant Management
ICCT
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