Summary
Overview
Work History
Skills
EDUCATIONAL ATTAINMENT
TRAININGS
Timeline
Generic

ANGELIE MAE CABUNGCAL-OLID

Summary

A professionally recognized working person that has 3 years’ experience and those have been in the United Arab Emirates. Successful in attending numerous training courses. With 3 years of professional training as Helpdesk Agent and the devolved skills are attuned to healthcare and food industry. Currently working as a Cook and continuously aiming for longer experience in culinary. A smart and presentable manner combined with a proactive approach enables this team player to motivate and encourage achieving ang surpassing objectives.

Overview

7
7
years of professional experience

Work History

COOK

HOTEL MONIER
04.2023 - Current
  • Worked for a few months as a Food and Beverage Attended, then was transferred to kitchen area as a Cook
  • Knowledgeable with knife skills and various cooking methods such as Frys, pans, grills and colds section production
  • Ensure Mis-en place checklist is complete, set up workstations and operate kitchen equipment
  • Follow recipes according to standard recipe cards and maintain stock levels
  • Following kitchen hygiene and safety standards
  • Present and serve dishes in a timely manner
  • Interested in sharing my knowledge and efforts in the kitchen industry as a cook, or in the production area and putting into practice my skills and expertise.

FOOD SERVICE CAREGIVER/HELPDESK AGENT

FASSCO CATERING SERVICES LLC
10.2017 - 09.2021
  • Worked for more than 3 years in this seven-star hospital as a foodservice caregiver
  • We cater excellent quality food and services to patients and guests, ensuring health and safety measures
  • Serves beverages and food and assists customers daily
  • Answer calls promptly and politely
  • Handles complaints, takes corrective action, and accomplishes daily reports and forecasts
  • Communicates to other departments for important requests or information
  • Updates reports every day or as needed in case of downtime or IT failure and IT related upgrades
  • Reports to supervisors for sensitive complaints
  • Follows privacy and security procedures in any sensitive information
  • Entering and retrieving orders and other confidential information using CBORD Software.

Skills

  • Enthusiasm, confident and optimistic with the ability to motivate others
  • Flexible and adaptable, with the ability to multi-task, work under pressure, efficient and attentive to details
  • Loyal and discreet in handling sensitive information
  • Proficient with customer relationship management
  • Effective communication skills, both oral and written
  • Computer Literate with full knowledge of the Microsoft suite

EDUCATIONAL ATTAINMENT

Secondary Education 

(University of Saint Louis Tuguegarao, 2009-2013)

Bachelor of Science in Hospitality and Tourism Management 

(University of Saint Louis Tuguegarao 2013-2017)

Certificate IV in Kitchen Management 

(TAFE QUEENSLAND, Southbank, Brisbane, April 2023 - Present)

TRAININGS

  • ESSENTIAL FOOD AND SAFETY TRAINING Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE, 01/2018
  • EMIRATES ACADEMY Cleveland Clinic Abu Dhabi, Abu Dhabi, UAE, 12/2017
  • BAGUIO COUNTRY CLUB, Camp John Hay, Baguio City, Philippines, 02/13/2017 - 03/17/2017
  • 2GO TRAVEL AND TOURS (SHIPBOARD AFFILIATION), M.V St. Leo the Great, 05/15/2016 - 05/19/2016
  • MAGNUM AIR INC. (SKYJET AIRLINES), Manila International Airport Authority, Pasay City, Philippines, 04/18/2016 - 05/14/2016
  • TESDA NCII IN FOOD AND BEVERAGE SERVICES
  • TESDA NCII IN FRONT OFFICE SERVICE
  • TESDA NCII IN HOUSEKEEPING
  • TESDA NCII IN COMERCIAL COOKING

Timeline

COOK

HOTEL MONIER
04.2023 - Current

FOOD SERVICE CAREGIVER/HELPDESK AGENT

FASSCO CATERING SERVICES LLC
10.2017 - 09.2021

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ANGELIE MAE CABUNGCAL-OLID