Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Canevski

South Morang

Summary

I am a dependable worker with experience in dynamic, high-performance environments. Skilled in fields of hospitality such as; order taking, serving food and beverage, processing transactions and maintaining high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I am reliable and welcoming, and I thrive at promoting customer loyalty, satisfaction and purchases, as well as diligent attention to individual needs.

Overview

3
3
years of professional experience

Work History

Cafe Allrounder/Coffee Barista

Cafe Eden
09.2024 - Current
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Assisted in inventory management, reducing waste and optimizing stock levels for daily operations.
  • Served food and beverages promptly with focused attention to customer needs.

Floor Staff Member /Front of House Employee

Ena Greek Street Food
06.2023 - 03.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Handled cash transactions efficiently while adhering to company policies for secure financial management.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.

Front/ Back of House Employee

Hungry Jack's
01.2022 - 12.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Mill Park Secondary College
Epping, VIC
12.2023

Skills

  • Sales proficiency
  • Professional Appearance
  • Workplace Safety
  • Cash handling expertise
  • Strong teamwork
  • Reliability and punctuality
  • Patience and Empathy
  • Cleanliness and hygiene
  • Store Cleaning
  • Customer Service
  • Store Organization
  • Positive Customer Engagement

Timeline

Cafe Allrounder/Coffee Barista

Cafe Eden
09.2024 - Current

Floor Staff Member /Front of House Employee

Ena Greek Street Food
06.2023 - 03.2024

Front/ Back of House Employee

Hungry Jack's
01.2022 - 12.2022

High School Diploma -

Mill Park Secondary College

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Angelina Canevski