Angelina Chou Lee

• Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
• Streamlined order fulfillment for faster turnaround times by optimizing picking and packing procedures.
• Reduced product damages with proper handling techniques and training for warehouse staff.
• Ensured accurate inventory counts through regular audits and meticulous recordkeeping.

QUALITY ASSURANCE (Sep 2019 - March 2020)

• Improved product quality by implementing rigorous testing processes and protocols.
• Reduced defects in manufactured products through thorough inspection and evaluation procedures.

• Improved guest satisfaction by implementing efficient check-in and check-out procedures.
• Managed daily operations for better customer service and increased revenue.
• Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
• Trained staff on best practices, enhancing overall motel performance and guest experience.

MANAGER (March 2023 - September 2023)

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.