Angelina Cranston
Brisbane,QLD
Summary
Dedicated leader with a focus on team training and development. Known for effective communication and maintaining high operational standards. Ready to leverage expertise in inventory management and customer service to enhance department performance.
Overview
5
5
years of professional experience
Work History
Department Manager
McDonald's
Capalaba, QLD
07.2025 - Current
- Trained new employees on procedures and company standards.
- Maintained inventory levels and ordered supplies as needed.
- Handled shift overstock, restocking and inventory control.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Shift Manager
McDonald's
Tingalpa, QLD
04.2023 - 06.2025
- Managed daily cash intake by counting out registers and tabulating profits.
- Supervised daily operations of restaurant to ensure efficient service delivery.
- Implemented health and safety protocols to maintain a clean work environment.
Crew Member Team Leader
McDonald's
Ipswich, QLD
06.2020 - 03.2023
- Trained new crew members on operational procedures and customer service standards.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
Education
Certificate - Cert 3 in Retail
Maccas
03-2024
High School Diploma -
Brisbane Bayside State College
Wynnum, QLD11-2022
Skills
- Team building
- Problem solving
- Effective communication
- Time management
- Customer service
Accomplishments
- Learning and development award
Languages
English
Professional
References
References available upon request.
Timeline
Department Manager
McDonald's
07.2025 - Current
Shift Manager
McDonald's
04.2023 - 06.2025
Crew Member Team Leader
McDonald's
06.2020 - 03.2023
Certificate - Cert 3 in Retail
Maccas
High School Diploma -
Brisbane Bayside State College
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