Angelina Lombardy
Bli Bli,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and diligent employee with a background at Guzman Y Gomez, excelling in customer service and cash handling. Demonstrated ability to enhance team efficiency and resolve customer issues with a positive attitude, contributing significantly to workplace success. Skilled in maintaining high cleanliness standards, showcasing exceptional attention to detail and a strong work ethic.
Objective if employed is to ensure a positive workplace and achievement of employer goals.
Overview
2
2
years of professional experience
Work History
Casual Team Member
Guzman Y Gomez
08.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Kitchen Hand
Warrior Restaurant And Bar
05.2024 - 05.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Holiday Casual
Australia Zoo
04.2024 - 05.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Year 10 Work Experience
New Earth Cafe
09.2022 - 09.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
Education
Certificate III - Early Childhood Education
TAFE Queensland
Mooloolabah, QLD2025
High School Diploma -
Nambour Christian College
Nambour, QLD11.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Following Instructions
- Cleaning
- Organizing Work Stations
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
Timeline
Kitchen Hand
Warrior Restaurant And Bar
05.2024 - 05.2024
Holiday Casual
Australia Zoo
04.2024 - 05.2024
Casual Team Member
Guzman Y Gomez
08.2023 - Current
Year 10 Work Experience
New Earth Cafe
09.2022 - 09.2022
Certificate III - Early Childhood Education
TAFE Queensland
High School Diploma -
Nambour Christian College
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