Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Angelina Nguyen

Sydney

Summary

I am a highly motivated fourth-year student undertaking a Bachelor of Laws/Communication at UTS. I am seeking a Paralegal position to apply, extend and build my knowledge of legal procedures. I am a detail-oriented individual with exceptional research and communication skills. I thrive in challenging environments that require creative problem-solving.

Overview

3
3
years of professional experience

Work History

Medical and Dental Receptionist

Homebush Medical And Dental Centre
01.2022 - Current
  • Developed database management skills through the utilisation of EMR software (Pracsoft, Medical Director, Dental4Windows)
  • Liaising with patients, hospitals, external doctors, lawyers and third-party insurance companies to follow up on claims and patient reporting
  • Perform administrative and clerical tasks for approximately 200 patients daily
  • Responsible for recording and issuing invoices via electronic invoicing systems
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions

Medical Receptionist

Forest Mall Medical Centre Hurstville
02.2021 - 01.2022
  • Frontline medical receptionist at the height of the Covid-19 pandemic and assisted in the booking of vaccinations
  • Expedited outstanding service to patients weekly during all points of patient contact, scheduled and verified appointments effectively by phone confirmations and in-person
  • Directed 70+ calls daily while completing all other administrative tasks and special projects
  • Established and updated patient information and physician templates in a client tracking system; scanned and archived client treatment record
  • Neutralised tense situations by engaging in extensive customer service experience and problem-solving skills

Education

Bachelors of Laws/Communication (Strategic Comms) -

University of Technology
Ultimo, NSW

Higher School Certificate -

Bethlehem College Ashfield
Ashfield, NSW
2020

Skills

  • Accredited in Microsoft Suite Transferrable skills from EMR Software
  • Strong Communication Skills
  • Strong Client Liaison Skills
  • Strong Problem-Solving Skills
  • Ability to work in a team efficiently

Additional Information

UTS Law Students' Society

March 2021 - Present


  • Volunteered as a camp leader for the annual First Year Law Camp
  • Assisted in organising Clerkship Networking events and Social events such as First Year Law Drinks and Law Ball



Timeline

Medical and Dental Receptionist

Homebush Medical And Dental Centre
01.2022 - Current

Medical Receptionist

Forest Mall Medical Centre Hurstville
02.2021 - 01.2022

Bachelors of Laws/Communication (Strategic Comms) -

University of Technology

Higher School Certificate -

Bethlehem College Ashfield

Similar Profiles

CREATE PROFILE
Angelina Nguyen