Summary
Work History
Education
Skills
Languages
Timeline
Generic
Angelina Palmieri

Angelina Palmieri

Wongawilli,NSW

Summary

Dynamic and dependable Deli Manager at Coles Supermarket, recognized for enhancing customer satisfaction through exceptional service and effective inventory management. Proven ability to foster team collaboration and maintain store organization, ensuring a seamless shopping experience. Skilled in cash handling and committed to upholding safety and cleanliness standards.

Work History

Shop Assistant, Deli Manager

Coles Supermarket
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.

Education

Management

Warilla High School
Warilla, NSW
1988

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Inventory management
  • Relationship building
  • Inventory control
  • Store maintenance
  • POS systems
  • Stock replenishment
  • Safety procedures
  • Product demonstration
  • Product promotions
  • Customer engagement
  • Safety compliance
  • Shop organization
  • Returns and exchanges
  • Repair documentation
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Customer assistance
  • Adaptable and flexible
  • Attention to detail
  • Flexible hours
  • Safety and cleanliness standards
  • Strong communication and interpersonal skills
  • Store organization
  • Staff support
  • Store opening and closing
  • Cash register operation
  • Payment processing
  • Excellent written and verbal communication
  • Decision-making
  • Building customer loyalty
  • POS software
  • Order management
  • Team leadership
  • Register opening and closing
  • Exceeding customer expectations
  • Cash drawer management
  • Team supervision

Languages

Spanish
Elementary

Timeline

Shop Assistant, Deli Manager

Coles Supermarket

Management

Warilla High School
Angelina Palmieri