Angelina Praun
Perth,WA
Summary
Hardworking waitress with three years of experience. Friendly professional with strong understanding of hospitality and food and beverage industries. Dedicated to delivering positive customer experience through genuine hospitality. Quick learner, who's not afraid of challenges and also experienced in latte art.
Overview
4
4
years of professional experience
Work History
Waitress
The Boatshed Restaurant
Perth, WA
11.2024 - Current
- Replenished beverages when necessary.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Bussed tables as needed during peak hours.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Introduced the system to new employees.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Assisted in seating guests at tables.
- Served alcoholic beverages responsibly in accordance with state laws.
Waitress
OKO Restaurant
Viimsi, Estonia
06.2021 - 10.2024
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Participated in team meetings to discuss new menu items or changes in policy.
- Developed positive relationships with regular customers through friendly conversation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
Education
High School Diploma -
Viimsi High School
Viimsi, Estonia06-2024
Skills
- Customer Service
- Menu Recommendations
- Menu Memorization
- Order delivery practices
- Reservation Management
- Liquor, wine, and food service
- Check payment processing
- Order Taking
- Allergy awareness
- Team training and development
- Latte art
- Positive and professional
- Speedy and efficient
Languages
English
Professional
Spanish
Limited
Estonian
Native/ Bilingual
Timeline
Waitress
The Boatshed Restaurant
11.2024 - Current
Waitress
OKO Restaurant
06.2021 - 10.2024
High School Diploma -
Viimsi High School
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