Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Work
Timeline
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Angelina Roy

South Maroota,New South Wales

Summary

Detail-oriented team player with strong ambitions who is eager for a challenge. Hardworking and passionate job seeker with strong organizational skills eager to secure a position in the public relations/marketing field. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Online Shopper

Woolworths Group
07.2022 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained an average picking time of 3 items per minute whilst meeting quality goals for accuracy.
  • Delivered customer orders to their pickup locations and loaded groceries into vehicles.

Content Social Media Manager

Wisemans Ferry Grocer
01.2023 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.

Customer Service Cashier

Wisemans Ferry Grocer
11.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.

Kitchen Staff Member

Wisemans Ferry Grocer
11.2021 - Current
  • Worked as a barista making a variety of coffees with basic latte art.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Receptionist

Kumon Math & Reading Centre
01.2021 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Organised and assigned homework for students.

Regular Babysitter

Private Client
01.2022 - Current
  • Picked up and dropped off children to various activities.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Employed positive reinforcement methods to encourage good behaviour.
  • Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Tutor for Advanced English and Society and Culture

Private Tutoring
01.2018 - 12.2021
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Ongoing analyses of upcoming assignments to improve work.

Education

Bachelor of Communications - Media Business

University of Technology Sydney
Sydney
11.2024

High School Diploma -

Gilroy Catholic
Baulkham Hills, NSW
12.2020

Skills

  • Extroverted and amicable
  • Online Marketing and Advertising
  • Active Listening
  • Microsoft Excel
  • Microsoft Word
  • Positive Behavior Enforcement
  • Multitasking
  • Sensitive time management

Accomplishments

  • Graduated High School with a 93.30 ATAR.
  • Completed Bronze level Duke of Edinburgh in 2017.
  • Currently maintaining a 6.1 GPA.
  • Ranked 1st in Macquarie University Introduction to Sociology unit.

Volunteer Work

  • Assisted in helping out for 'Beauty n Brains', Mrs Australia International beauty pageant 2023.
  • Casual volunteer at St Gabriels school for special needs children from 2017-2020.
  • Volunteered in the annual Vinnies Sleepout in 2019 and raised over $1000 in support of homelessness.

Timeline

Content Social Media Manager

Wisemans Ferry Grocer
01.2023 - Current

Online Shopper

Woolworths Group
07.2022 - Current

Regular Babysitter

Private Client
01.2022 - Current

Customer Service Cashier

Wisemans Ferry Grocer
11.2021 - Current

Kitchen Staff Member

Wisemans Ferry Grocer
11.2021 - Current

Receptionist

Kumon Math & Reading Centre
01.2021 - 03.2022

Tutor for Advanced English and Society and Culture

Private Tutoring
01.2018 - 12.2021

Bachelor of Communications - Media Business

University of Technology Sydney

High School Diploma -

Gilroy Catholic

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Angelina Roy