Angelina (Bao Chau ) Tran

Work History

Crown Melbourne

07.2010 - Current

Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Managed chips and money transactions with attention to detail to prevent fraud.
Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Maintained a professional and welcoming atmosphere for players with excellent communication skills.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
Kept gaming areas clean and organized to maintain safe and secure environment.

NHP Electrical Engineering Products

10.2009 - 12.2010

Maintained a clean and organized workspace, promoting increased productivity and safety for all team members.
Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
Collaborated with team members to meet daily goals and deadlines, contributing to overall operational success.
Enhanced order accuracy by diligently picking and packing items according to customer specifications.
Worked closely with receiving teams to ensure incoming shipments were processed accurately into inventory systems for efficient retrieval later on.
Prioritized urgent orders whenever necessary, enabling swift delivery for high-priority customers.

Pacific Brands

05.1996 - 09.2009

Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.