Angelina M. Robin-Sesova
Elwood
Summary
I am a professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. I am known for effective teamwork, adaptability, and maintaining a positive atmosphere even during peak hours, thriving on achieving results and ensuring guest satisfaction.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. I aim to leverage these transferable skills to excel in new professional settings.
Overview
2
2
years of professional experience
Work History
Waitress
The Vineyard Restaurant
02.2024 - 02.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress, Bartender
Jimmi Jamz
03.2022 - 02.2023
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Performed opening and closing shifts, ensuring dining area was prepared for customers
Server
Foxes Den
10.2021 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Psychology
University of Melbourne
Parkville, VIC11-2027
High School Diploma -
Elwood College
Elwood11-2023
Skills
- Customer and hospitality service expertise
- Strong multitasking and memory retention
- Cash handling and payment processing
- Decision-making and problem solving
- Safe food and drink handling
- Handling complaints and resolutions
- Beginner barista skill set
- Languages other than English: French, Macedonian
- Basic first aid
Availability
- Monday – Friday:4.30pm –8.00pm
- Saturday – Sunday:10.00am –9.00pm
- (Sometimes during the school holidays)
Timeline
Waitress
The Vineyard Restaurant
02.2024 - 02.2024
Waitress, Bartender
Jimmi Jamz
03.2022 - 02.2023
Server
Foxes Den
10.2021 - 11.2021
Bachelor of Arts - Psychology
University of Melbourne
High School Diploma -
Elwood College
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